Stone Mountain Toyota

My sales guy was Jab and he was great. The issue I had was that when I got the vehicle the following morning I noticed the vehicle was not detailed upon purchasing it was like it was only ran on a automatic car wash and noticed the tint bubbling but the worst part of all this was that I purchased a certified vehicle and the service maintenance light came on 3 days later. Sounds like vehicle never actually went to the service department for a proper service/inspection like it was stated on the initial purchased price fees. After calling and texting for multiple days no one texting me back or called.

Great at serving cars but do not leave anything valuable in vehicle. My husband’s smart glasses were tucked away in the center cubby and they disappeared during our visit.

No sales .. I would not recommend service. 3.5 hours for oil change and tire rotation. Plastic seat cover left on seat.. did not put my key card back in the key cover I had to search for it in my car. I was not happy with the result. However the service rep was kind.

Gregory was very professional and knowledgeable. And provided me updated information about the last service and about warranty and possibly if any discount that were available.

Dealership falsely advertised and sold my vehicle as a Toyota Gold Certified Pre-Owned Vehicle and is now denying the certification and refusing to honor the included Toyota warranty. Despite Toyota corporate confirming that the dealership falsely advertised the car and advising them to resolve the issue, the dealership has failed to respond to me after more than 40 calls and multiple messages.

Dealership falsely advertised and sold my vehicle as a Toyota Gold Certified Pre-Owned Vehicle and is now denying the certification and refusing to honor the included Toyota warranty. Despite Toyota corporate confirming that the dealership falsely advertised the car and advising them to resolve the issue, the dealership has failed to respond to me after more than 40 calls and multiple messages.

Stone mountain toyota provided a great experience after a recent car purchase. The salesperson, miller tlow, was very helpful and knowledgeable. All questions were answered, and the process was smooth and stress-free. The salesperson took the time to understand needs and find the right car without any pressure. The financing process was also efficient. Overall, toyota stone kountain is highly recommended for anyone looking to buy a car!"

🚨Out of all the car dealerships I've been to when searching for a vehicle this was by far the worst experience I've ever encountered. The sale consultants (particularly Greg and Chris) are like sales vultures. And their Manager (can't remember his name) is no better. They TRIED to put me in a vehicle that I absolutely did not want and used the assumptive sale to add services I did not request. I gave them 1 star ONLY because the finance Manager had to step in and give me my money back. If you have credit challenges, don't go see them. They'll pick any ole vehicle to put you in just to get it off their lot whether you're happy or not and make it seem like you don't have any other options. DO BETTER!!!! I hope this review reaches Steven Crane and Steven Williams reads this 😡🤬

Both the sales rep - Cherrel Williams-Harrison - and the financial manager - Mark McFarlane - worked with such tenacity and diligence to get the car I wanted at such a great rate. These two went above and beyond just for me. Cherrel did a marvelous job explaining all the details of the interior and exterior of the car. She was efficient with answering all my questions and even touching on questions previous buyers tend to have. Mark is a persistent and dedicated FM. He worked hard to get me a rate that not only would seem impossible to get with my credit history, but it was also perfect for my budget. He didn’t quit during the approval process, but rather jumped through countless hoops just to help me out. These two were absolutely amazing and made this first time buyer experience one that solidified for me that for my next car, I will go back and see them specifically.

I went to get an "Internet Car" and was very happy with the experience provided by Jessie Johnson at the front desk and our sales person Brandon !