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Regency Motors Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2 reviews)
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–5:00pm
Saturday 10:00am–4:00pm
Sunday Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very Disappointed

We found a vehicle on Cars.com from this dealership that we were interested in purchasing so we contacted the dealership about making the 90+ mile trip to see the car. We were told that the car wouldn't start, the dealership was taking the car to be repaired off-site, and the person I spoke to would call me back in a couple days when the repairs were finished. One week later, after hearing nothing from the dealership, I called them back and was told that the person who was supposed to call me back in a couple days was on vacation for the next two weeks but whomever I was speaking to would be glad to help me. He checked on the car and said it wasn't ready yet and it would be a couple more days for the repairs. He took my name and number and insured me that he would call me as soon as the repairs are done. It has now been over a month, and I have not received anything from the dealership. I even tried e-mailing them after a couple weeks, but received no response. Apparently this dealership sells so many vehicles that they don't want/need my business.

Very Disappointed

We found a vehicle on Cars.com from this dealership that we were interested in purchasing so we contacted the dealership about making the 90+ mile trip to see the car. We were told that the car wouldn't start, the dealership was taking the car to be repaired off-site, and the person I spoke to would call me back in a couple days when the repairs were finished. One week later, after hearing nothing from the dealership, I called them back and was told that the person who was supposed to call me back in a couple days was on vacation for the next two weeks but whomever I was speaking to would be glad to help me. He checked on the car and said it wasn't ready yet and it would be a couple more days for the repairs. He took my name and number and insured me that he would call me as soon as the repairs are done. It has now been over a month, and I have not received anything from the dealership. I even tried e-mailing them after a couple weeks, but received no response. Apparently this dealership sells so many vehicles that they don't want/need my business.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Amazing place for a new vehicle

Great place for a new used car or truck. Customer service was great they made the process really easy for me to get my truck. Would definitely recommend this to anyone who is interested in getting a new vehicle.

Amazing place for a new vehicle

Great place for a new used car or truck. Customer service was great they made the process really easy for me to get my truck. Would definitely recommend this to anyone who is interested in getting a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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