Reviews
Write a reviewThe salesman Jonathan is bad he helped someone else and
The salesman Jonathan is bad he helped someone else and left me hanging. The manager thought he was selling new cars instead of used ! People be careful of this dealership
The salesman Jonathan is bad he helped someone else and
The salesman Jonathan is bad he helped someone else and left me hanging. The manager thought he was selling new cars instead of used ! People be careful of this dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Take your business somewhere else
Purchased a vehicle from Gunther Mazda yesterday, they waited until the paperwork was signed to disclose that they only had one key for the vehicle. I had to purchase a key because they would not add it to the deal post purchase. On top of purchasing the key I will also have to schedule an appointment to program the key at a cost of over 100$ the key was 150$. Additionally looks like they swapped the rear tires on the vehicle with another on the lot because the vehicle has 14k miles and the two rear tires will need replacement ASAP. I looked at a different vehicle with higher miles and the tires were fine then they offered me a newer one w 14k miles so I didn’t think it was necessary to check the tires. The hood was dented and they offered to do PDR but couldn’t do it on the spot and they waited to disclose that part after purchase agreement was signed. I have to come back to finish detailing the vehicle and fix dent because they couldn’t do it on the spot. If you value your time go somewhere else. I could’ve bought another vehicle that I was looking at Greico Mazda but they swindled me with their promises and saving me the drive time. Don’t fall for their trap. I had a bad experience with the dealership years before and walked away then and I gave them another shot this time. Never again, take your business somewhere else.
Take your business somewhere else
Purchased a vehicle from Gunther Mazda yesterday, they waited until the paperwork was signed to disclose that they only had one key for the vehicle. I had to purchase a key because they would not add it to the deal post purchase. On top of purchasing the key I will also have to schedule an appointment to program the key at a cost of over 100$ the key was 150$. Additionally looks like they swapped the rear tires on the vehicle with another on the lot because the vehicle has 14k miles and the two rear tires will need replacement ASAP. I looked at a different vehicle with higher miles and the tires were fine then they offered me a newer one w 14k miles so I didn’t think it was necessary to check the tires. The hood was dented and they offered to do PDR but couldn’t do it on the spot and they waited to disclose that part after purchase agreement was signed. I have to come back to finish detailing the vehicle and fix dent because they couldn’t do it on the spot. If you value your time go somewhere else. I could’ve bought another vehicle that I was looking at Greico Mazda but they swindled me with their promises and saving me the drive time. Don’t fall for their trap. I had a bad experience with the dealership years before and walked away then and I gave them another shot this time. Never again, take your business somewhere else.
- Customer service 2.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Just a comment... How weird isn't it?
Just a comment... How weird isn't it? After finishing my lease that I made in Gunther I am about to buy it but to use that right stipulated in the contract they require a review at a very high cost at my expense, but when I visited another VW dealer he informed me that if I had bought the car in your dealer shop would not have charged me anything for that process. Again... how weird isn't it?...
Just a comment... How weird isn't it?
Just a comment... How weird isn't it? After finishing my lease that I made in Gunther I am about to buy it but to use that right stipulated in the contract they require a review at a very high cost at my expense, but when I visited another VW dealer he informed me that if I had bought the car in your dealer shop would not have charged me anything for that process. Again... how weird isn't it?...
- Customer service 3.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great and fast service
Great service...Tom was great to work with and was able to meet my needs and expectations. Financing was quick and easy. Spent a total of an hour in the whole process. Spent more time test driving and looking at the great selection of Mazdas.
Great and fast service
Great service...Tom was great to work with and was able to meet my needs and expectations. Financing was quick and easy. Spent a total of an hour in the whole process. Spent more time test driving and looking at the great selection of Mazdas.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great friendly and approachable service at Gunther...
Great friendly and approachable service at Gunther Volkswagen. Thank you to Frank and team for making the whole process easy for me. Love my new car.
Great friendly and approachable service at Gunther...
Great friendly and approachable service at Gunther Volkswagen. Thank you to Frank and team for making the whole process easy for me. Love my new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Julian, Frank, and Cody the Manager were all so...
Julian, Frank, and Cody the Manager were all so accommodating. They suggested cars, and also allowed me to search and test drive as many cars needed to find the right one for me. Outstanding customer service and very professional. They listened to me and helped me stay within my budget to find the perfect certified used car. Everyone at Gunther really went the extra mile to satisfy me. Excellent dealership.
Julian, Frank, and Cody the Manager were all so...
Julian, Frank, and Cody the Manager were all so accommodating. They suggested cars, and also allowed me to search and test drive as many cars needed to find the right one for me. Outstanding customer service and very professional. They listened to me and helped me stay within my budget to find the perfect certified used car. Everyone at Gunther really went the extra mile to satisfy me. Excellent dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service! Very professional. Julian Rama is the...
Great service! Very professional. Julian Rama is the best, was friendly and easy to work with. He explained all the details clearly and the whole transaction was easy to follow. I would highly recommend to use him.
Great service! Very professional. Julian Rama is the...
Great service! Very professional. Julian Rama is the best, was friendly and easy to work with. He explained all the details clearly and the whole transaction was easy to follow. I would highly recommend to use him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very Easy Transaction
All aspects of the experience were handled with efficiency and professionalism. Nickson was knowledgeable and answered all my questions. In fact, he anticipated much of what I needed to know and laid out all options. I expect to have an on-going relationship with Gunther.
Very Easy Transaction
All aspects of the experience were handled with efficiency and professionalism. Nickson was knowledgeable and answered all my questions. In fact, he anticipated much of what I needed to know and laid out all options. I expect to have an on-going relationship with Gunther.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very helpful in all areas and easy to work with. Julian...
Very helpful in all areas and easy to work with. Julian followed up with me on his own about agreements made without me having to contact him later myself. Great overall experience.
Very helpful in all areas and easy to work with. Julian...
Very helpful in all areas and easy to work with. Julian followed up with me on his own about agreements made without me having to contact him later myself. Great overall experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Juliana was great, fast service, great prices - would...
Juliana was great, fast service, great prices - would highly recommend! Had a great experience and was quick , I did not feel pressured or pushed! -megan
Juliana was great, fast service, great prices - would...
Juliana was great, fast service, great prices - would highly recommend! Had a great experience and was quick , I did not feel pressured or pushed! -megan
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car