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Carpapapa

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Carpapapa from DealerRater.

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Carpapapa Is OK

Carpapapa has a lot of nice cars, the buying process for the most part was pretty straight forward and simple, however trying to be a smart used car buyer I asked for a 2 week warranty so I could take my newly purchased car to a dealership that solely works on the make of the car I purchased from carpapapa. They agreed to this warranty and told me that if anything was found by the dealership that needed/should to be fixed they would replace it/fix it. This, at first made a great impression on me because it showed they backed their cars they were selling and had faith that they were reliable with no issues. However after I had taken the car to the dealership for an expensive 128 point inspection and a few things popped up, Carpapapa seemed resilient to honor the warranty we had written up and signed. Informing me that they would “keep the car for a few days to see if it actually needed the work done” this made me lose all interest and trust in carpapapa as a used car dealership, especially after I had shown them the inspection report and they made a copy, I feel that if you are a business and say you will honor something it should be done without question.

Carpapapa Is OK

Carpapapa has a lot of nice cars, the buying process for the most part was pretty straight forward and simple, however trying to be a smart used car buyer I asked for a 2 week warranty so I could take my newly purchased car to a dealership that solely works on the make of the car I purchased from carpapapa. They agreed to this warranty and told me that if anything was found by the dealership that needed/should to be fixed they would replace it/fix it. This, at first made a great impression on me because it showed they backed their cars they were selling and had faith that they were reliable with no issues. However after I had taken the car to the dealership for an expensive 128 point inspection and a few things popped up, Carpapapa seemed resilient to honor the warranty we had written up and signed. Informing me that they would “keep the car for a few days to see if it actually needed the work done” this made me lose all interest and trust in carpapapa as a used car dealership, especially after I had shown them the inspection report and they made a copy, I feel that if you are a business and say you will honor something it should be done without question.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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great

Nice!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

great

Nice!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Inventory

Love their large inventory and their customer service to help me find the right car!

Great Inventory

Love their large inventory and their customer service to help me find the right car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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