Ole Ben Franklin Mitsubishi

Brian plumber was amazing I have never owned a brand new car until today. He got us into a 2023 Outlander. I love this place.

Amazing experience. Brian Plumlee went above and beyond to put me in a brand new Outlander. Highly recommend this lot. EVERY representative made us feel at home and welcome

Ray Gilmore is awesome! He is very friendly, knowledgeable and respectful. He does not drag his feet and gets things done quick! Honored to be assisted by a Marine! Great Man!

I got talked into a piece of junk that once again I will have to freeze all winter because of heat issues that I am sure has to do with whatever they poured in it for a leak of some sort. Took it in and was told I poured something in it, and had a guy from the service department get in my face and told me I poured it in there and there was nothing else they could do for me. It's a bad place to do business don't buy from them.

In a very stressful time for us Mike Jacks made this process so easy and fast and we r so grateful for him, Thank you so much!!

I have been very unhappy with old Ben Franklin lately. I had a 2017 Dodge Journey with in me having it a year in couple weeks the transmission went out so they put me in a Brand new 2020 Mitsubishi Mirage which I really didn’t want because of how small it was and the high payment. But took it cause I needed a car. Couple mouth ago I took to them cause though something was wrong they said nothing was wrong ok so I took it back last Friday and they said it’s my Motor mount so they ordered a part set me appointment for this past Thursday. I told my car to get it fixed after about 45 min they came to tell me it’s not Motor mount is my transmission smh I have had this car almost 2 years and it happened again to me in a new car . It’s under warranty but the point is why is it keep happening.

The service department staff are very rude. This is my second purchase with this location & every time I go to the service department they are very unfriendly. I tried 3 times to get a hold of them for my first oil change. I gave up and had my oil changed elsewhere. I tried again, and again the staff was very rude. He told me I was welcome to go elsewhere. Everyone else is great & super friendly plus helpful

Good job. I will tell everyone about the great service we got from Ben Franklin. They treated us as family. Excellent job. They even delivered the car for us. They did a great job of cleaning the car for us. I would noy go any where to purchase a car.

Ray was awesome in helping me with trading my car and getting a new car for me thank you they are an awesome dealership to work with

red was very helpful in meeting my needs getting me in my budget and finding a qualety car. the staff was excellent and very helpfull excelant exspereance