Car Store USA

I set an appointment to come in from out of town to test drive a car. The wrong car was waiting for me. When the correct car was fetched, it hadn’t even been cleaned, although it had been in stock for a month. Worse, the car was lifted, which wasn’t disclosed in the listing and wasn’t obvious from pictures. Further, two very obvious electrical components didn’t work (a heads up display and wireless charging), which I would expect a basic inspection to reveal. All in all, this dealership wasted my time.

One person lied to me and kept putting me off. I was interested in a vehicle. The vehicle still shows as available. It's not available. I won't trust this place.

Simple words can describe this store Unethical management Customer Services training needed(Management) Lack of knowledge of the auto industry No understanding of value Be careful, watch your wallet Choose another dealer, your money and time are valuable.

My experience started out very rough. I set up an appointment with Mina, and was told the car was ready for me to look at. My wife and I drove an hour and a half to look and test out the car. When we arrived Mina was with another customer showing the car we came to see. Mina acted as though she was avoiding me so I ask to speak to a manager. I spoke with the manager which did not help matters. This was one of my worst experiences buying a vehicle. Fortunately we were handed of to Brad Huffman and he saved the sale. If it were not for Brad I would have contacted Corporate.

Jesus has helped us get everything worked out so far. If things keep going well I will up my review to 5 stars. I'll keep you posted.

Highly recommend car store USA.Brad helped me find my dream car so it’s a five stars to this place and brad too.I love my car.

After a bad experience with an online dealership I was glad when CarStoreUSA was recommended to me. Brett was so easy to work with. They had the car I had been looking for and set up a quick test drive. The purchase was simple and fast. I've had my car for about a month now & I'm completely satisfied. I highly recommend them!

Ryan Alaxander gave us options and great deals! Very informative and easy to work with, purchased a vehicle and wouldn’t mind going back if I needed another!

Ryan did an excellent job getting my son a good deal on his 1st car. He was no pressure and explained things fully to him.

Brad was great to work with he introduced our family to our new Ford explore we’re looking to a long relationship with our new car and are appreciative To the car store USA team