Hawthorne Auto Square

I recently purchased a vehicle from Hawthorne auto sales.I have had nothing but a run-around experience and horrible customer service. The day after I purchased my vehicle I had to invest in windshield wipers and a oil change because both were needed. That was $150. Two days after I purchased my vehicle the check engine light turned on. I called the finance department and Sam the gentleman who sold me the car said "you are responsible for the repairs you caused the damage". The mechanic said "a rock hit the grill while driving, and caused damage to the shutters". He said they would cover the labor but im responsible for the part. I asked Sam to speak with someone else who could assist me and the manager I spoke with told me he would call me back after he got information on the situation in 10 minutes, that was two days ago. I called back the following day and was told i would get another call back and i am still waiting. I called the service department and thethe mecha said he can begin the work when he orders the part. I dropped my car off two days ago and you still havent ordered the part? He said its $312, and there is one thats $150 but its aftermarket and he refused to use it. The car is 8 days old to me and I've already spent an additional $472, in addition to my $2500 down payment. And I still havent heard anything from ANY MANAGER.

I strongly recommend this auto dealership! The staff were absolutely amazing, they were always ready to help and attentive as well. I came to Hawthorne Auto Square together with my husband for our first car purchase and we really love how they provided us the customer service we needed. Their price were cheaper that most dealers I ever been to and the salesman weren't pushy at all. I'm very satisfied with the car we purchased and we really love it! After I decided on a car, the process was absolutely easy and quick. Thank you so much Hawthorne Auto Square!

It was my first time purchasing a car and I would like to thank the staffs who made buying my dream vehicle possible. I can honestly say that its one of the best puchasing experience I had. The saleman wasn't pushy at all, they were very professional and took care of us very well. Walked out very happy with my purchased and I couldn't be more happier!

Best Car Dealers! The sales man from this company made our purchasing company so easy and convenient. I didn't feel any pressure for choosing my first vehicle and they weren't pushy at all. They had a great selection of cars and the price was very reasonable. I am 100% satisfied with the service we received from them and would definitely recommend!

Everyone from Hawthorne Auto Square was very helpful, courteous and friendly. They helped us walk through the entire process, showed us a lot of great cars that within our budget and I felt very comfortable with them, from start to finish. Purchased a 2014 Ford Fusion, it looks very stunning and it looks good as new. Thank you so much Hawthorne Auto Square for everything.

Very professional and attentive salesman! They did an amazing job overall. Came to purchase my second car and they were able to show us a lot of quality cars to choose from that within our budget. They provided us an excellent service all throughout the process and everything went smoothly. Thank you so much!

Bought my first car at Hawthorne Auto Square three months ago and I can honestly say that it was one of the best purchasing experience I ever had. The salesman wasn't brash, I really love how he handles his clients, very friendly and professional as well. Once I selected my choice, the quoted price given was very reasonable. Thanks a lot guys!

Excellent service, knowledgeable staffs and easy to deal business with. Got exactly what I was looking for and absolutely love to recommend them to anyone looking for hassle-free and reliable car dealers. Thank you so much for everything!

The salesman was great! Quick response, very professional and great customer service. These guys were the best at what they do and got a great vehicle at a reasonable price. I am very happy with the entire process, it was very smooth and they made my experience more convenient. I really appreciate all their help and would love to recommend them to anyone!

Bought a brand new car from Hawthorne Auto Square and the salesman did an amazing job! The staff was very professional, knowledgeable, extremely helpful and worked with me to find a vehicle that really suits within my budget. They made the entire process smoothly and stress-free. Got a fair deal and I would definitely recommend them to anyone looking for great vehicles at a reasonable price.