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Klamath Falls Honda

(127 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 3:00pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 9:00am–3:00pm
Sunday 11:00am–5:00pm Closed

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Reviews

(127 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I recently bought a car from a fantastic salesman, Tim.

I recently bought a car from a fantastic salesman, Tim. He was forthright and clear with his communication on the vehicle’s details. He checked in with me each step of the way leading up to purchasing. I can’t recommend Klamath Falls Honda and Tim more. #BOTW

I recently bought a car from a fantastic salesman, Tim.

I recently bought a car from a fantastic salesman, Tim. He was forthright and clear with his communication on the vehicle’s details. He checked in with me each step of the way leading up to purchasing. I can’t recommend Klamath Falls Honda and Tim more. #BOTW

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Even though this is a small dealership in a relatively

Even though this is a small dealership in a relatively rural area, the service department here is absolutely top-notch. Armando is a wonderful service advisor who is friendly, helpful, and knowledgeable. They have service techs who've been there for 20+ years working on Honda vehicles, and that experience shows. They already saved me money ($900+) on repairs that were misdiagnosed by larger corporate dealerships, and they did those repairs faster and were more communicative and transparent throughout the process. I've had some of the smoothest experiences here out of any dealership I've been to, and I trust them more too.

Even though this is a small dealership in a relatively

Even though this is a small dealership in a relatively rural area, the service department here is absolutely top-notch. Armando is a wonderful service advisor who is friendly, helpful, and knowledgeable. They have service techs who've been there for 20+ years working on Honda vehicles, and that experience shows. They already saved me money ($900+) on repairs that were misdiagnosed by larger corporate dealerships, and they did those repairs faster and were more communicative and transparent throughout the process. I've had some of the smoothest experiences here out of any dealership I've been to, and I trust them more too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I have had my car in for servicing twice - for different

I have had my car in for servicing twice - for different reasons in the last week and I want to compliment Armando Valle for his excellent customer service. Very well informed and customer oriented. Excellent service. Rich Touslee

I have had my car in for servicing twice - for different

I have had my car in for servicing twice - for different reasons in the last week and I want to compliment Armando Valle for his excellent customer service. Very well informed and customer oriented. Excellent service. Rich Touslee

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I purchased a a 2016 Cadillac srx 36000 miles from

I purchased a a 2016 Cadillac srx 36000 miles from Klamath falls Honda 12/2022...all down hill since then! It all started with check engine light 5 miles after i drove off. ODB codes indicated stuck torque converter clutch and other transmission related codes!!! Since then, i've spent almost $9600 on items on, one wouldnt expect...including tires (all 4 were not same type or brand) , front struts (were frozen), cue screen replace (was obvious to dealer but not me on test drive), new extra 2nd key fob and to top it off, transmission replacement!!!!!! DO NOT BUY A CAR FROM KLAMATH FALLS HONDA WITHOUT HAVING YOUR SHOP CHECK IT OUT!!!!!!!!!

I purchased a a 2016 Cadillac srx 36000 miles from

I purchased a a 2016 Cadillac srx 36000 miles from Klamath falls Honda 12/2022...all down hill since then! It all started with check engine light 5 miles after i drove off. ODB codes indicated stuck torque converter clutch and other transmission related codes!!! Since then, i've spent almost $9600 on items on, one wouldnt expect...including tires (all 4 were not same type or brand) , front struts (were frozen), cue screen replace (was obvious to dealer but not me on test drive), new extra 2nd key fob and to top it off, transmission replacement!!!!!! DO NOT BUY A CAR FROM KLAMATH FALLS HONDA WITHOUT HAVING YOUR SHOP CHECK IT OUT!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Consumer response

12/2022...all down hill since then! It all started with check engine light 5 miles after i drove off. ODB codes indicated stuck torque converter clutch and other transmission related codes!!! Since then, i've spent almost $9600 on items on, one wouldnt expect...including tires (all 4 were not same type or brand) , front struts (were frozen), cue screen replace (was obvious to dealer but not me on test drive), new extra 2nd key fob and to top it off, transmission replacement!!!!!! DO NOT BUY A CAR FROM KLAMATH FALLS HONDA WITHOUT HAVING YOUR SHOP CHECK IT OUT!!!!!!!!!

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I had a terrific experience purchasing my Outback from

I had a terrific experience purchasing my Outback from Tim at Klamath Falls Honda. I described to him my dream car and he found it! Tim has taken the time to help me with all the technology that is a part of this vehicle and made sure that I am comfortable with my purchase. I would definitely recommend him! Thank you for having that comfortable and not corporate feel.

I had a terrific experience purchasing my Outback from

I had a terrific experience purchasing my Outback from Tim at Klamath Falls Honda. I described to him my dream car and he found it! Tim has taken the time to help me with all the technology that is a part of this vehicle and made sure that I am comfortable with my purchase. I would definitely recommend him! Thank you for having that comfortable and not corporate feel.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Pro' Service!

Austin at Klamath Falls Honda is clutch! BIG, BIG kudos to our man Austin at Klamath Fall Honda! Today my 2017 Honda Ridgeline choked downtown at the end of the day…wouldn’t start…click-click-click-click-click. Austin was there in a heart-beat. Very positive and pro’ attitude, gave me a jump, guided me back to the shop, did the tighten-up on my battery terminals and sent me on my way! WOW, THAT’S what builds loyalty. You guys are completely awesome and very much appreciated in this community! Highest regards………..Patrick

Pro' Service!

Austin at Klamath Falls Honda is clutch! BIG, BIG kudos to our man Austin at Klamath Fall Honda! Today my 2017 Honda Ridgeline choked downtown at the end of the day…wouldn’t start…click-click-click-click-click. Austin was there in a heart-beat. Very positive and pro’ attitude, gave me a jump, guided me back to the shop, did the tighten-up on my battery terminals and sent me on my way! WOW, THAT’S what builds loyalty. You guys are completely awesome and very much appreciated in this community! Highest regards………..Patrick

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Purchased mostly online - Juan was so helpful with...

Purchased mostly online - Juan was so helpful with details on the car & made us feel secure with driving that distance for that truck. Once there, things went smoothly and quickly. I would highly recommend this dealership.

Purchased mostly online - Juan was so helpful with...

Purchased mostly online - Juan was so helpful with details on the car & made us feel secure with driving that distance for that truck. Once there, things went smoothly and quickly. I would highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Buy your subaru or honda here

Excellent job by friendly expert staff all done in an afternoon and all we had to do was walk in with a smile and good credit!

Buy your subaru or honda here

Excellent job by friendly expert staff all done in an afternoon and all we had to do was walk in with a smile and good credit!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Marie McKeen

Merrick was a good listener and patient. Even though the inventory was limited he showed me cars that were comparable. He provided me with information that will help me make an informed decision.

Marie McKeen

Merrick was a good listener and patient. Even though the inventory was limited he showed me cars that were comparable. He provided me with information that will help me make an informed decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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awesome

I have purchased at least 7 hondas over the last 30 years. Have always had awesome customer service. all had over 200,000 miles one almost 400,000 miles when I traded them in or sold them.

awesome

I have purchased at least 7 hondas over the last 30 years. Have always had awesome customer service. all had over 200,000 miles one almost 400,000 miles when I traded them in or sold them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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