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Castle Ford

(130 reviews)
Visit Castle Ford
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2019 state dealer award
View 2 awards
2019 state dealer award
2019 consumer dealer award

Reviews

(130 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Castle Ford from DealerRater.

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Mr. Terry Peek

I have had a 1998 Mercury Tracer (retired at 280,000 miles) and I currently have a 2006 Escape (currently at 258,000 miles). I followed (and continue to follow) Ford's recommended maintenance schedule for both vehicles and have received excellent service at Sauer's (previously Hirsch), which then convinced my wife and I to purchase a 2014 Escape. Whenever the subject of vehicles comes up, I (and my wife) don't hesitate to recommend Ford, and we always add that Sauer's (and previously Hirsch) is another reason for us to stay with Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Car Buying Experience!

What a great experience! I came in with my husband a little over a week ago and met Todd Deery in the parking lot. From that moment on, I knew we were in good hands. Normally, car salesmen are pushy and want to get you in and out as fast as they can. This dealership wasn't like that at all. Todd spent many hours calling and emailing dealers trying to find me my perfect car. In a short amount of time he found me the perfect car. We met with Allen Moody who walked us through all of our paperwork for our new vehicle. We were in and out of his office in less than 10 minutes. He explained everything that we needed to know before signing and sent us out to our new vehicle. Todd showed me a lot of different things that my car did and invited me to come back to talk to him with any questions that come up. Overall, I would recommend this dealership to any of my friends or family looking to get into a great and affordable car. We couldn't be more pleased with the service that we received. Thank you again Sauers Ford Lincoln! (Michigan City)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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wonderful sales assistance

Just completed a lease on a new Ford Edge. Your sales department and finance manager made it an extremely easy process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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everyman

The dealership has been great so far.----------------------------------------------------

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Unbelievably good car buying experience!

My mother needed to purchase a car and we had heard good things about Sauers. Allen Moody worked diligently to get my mom great terms. She is really happy with her car and we recommend Allen and the dealership highly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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f150 truck

was fine in and out fast great job great job great job great job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great 1st time experience buying from Sauers

My husband and I Just purchased a 2013 Ford Explorer on Saturday. I found the car on cars.com and we drove 100 miles to look at it. I was a little concerned it could be a waste of our time, but car was in excellent condition and exactly what was depicted in photos and description. I had made an appointment with saleswoman, Sharon Barozzini and she was great to work with, patient and helpful. Allen Moody was excellent at expediting our financing and gave us a great value on our trade in. I'm so happy with our purchase and the trip to Sauers was worth it. Thank you Sharon and Allen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Sauers Ford-Lincoln

We recently purchased a 2014 Mustang GT convertible from this dealer and John Jackson & Allen J. Moody were very helpful and professional. The transaction was smooth and we will purchase from here again. We Highly recommend this dealership to everyone. Joe & Gerry Reed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fantastic & Friendly

Allen Moody and Robin Purnell were so amazing!! My husband and I searched for over a year to find our daughter her first car. Both Allen and Robin went above and beyond to help find the perfect first car for our daughter!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service!!!

Rachel Payton, our saleslady, was great! She was anxious to give us the best service and price. She took away the headache that's usually associated with car buying. Allen Moody our finance guy was fast, efficient, and had us out in less than 10 minutes. Good job Sauers Ford and Lincoln in Michigan City Indiana!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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