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Meet Domanic Soto

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Experience Guide
(25 reviews)

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Industry experience 3 years
Dealership experience 2 years

Reviews

Very helpful and friendly.

Very helpful and friendly. Domanic was very patient and let me look at the car and answer lots of questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind review! We are thrilled to hear that Domanic provided you with helpful and friendly service during your car search. Our team takes pride in ensuring our customers have a positive and informative experience. Thanks for choosing our business!

We will never return.

We will never return. We’ve purchased two vehicles at the Colorado Springs location and sold one vehicle. They have made empty promises during the vehicle purchase they did not honor. We’ve had an ongoing issue and have called multiple times with zero follow up on their end. They owe me a check over $15k from a sale and said they would mail it. I’ve yet to receive it and after multiple calls and messages I haven’t received one call back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We apologize for the inconvenience and lack of follow-up. Please contact us directly at 719-600-4868 so we can resolve this issue and ensure you receive the owed check. We appreciate your feedback and will do our best to make things right.

Overall, the experience was good.

Overall, the experience was good. Everyone we came in contact with was very knowledgeable and helpful. The only thing my wife and I had an issue with was the computer-generated texts that sent inaccurate information. Everyone we came in contact with were very pleasant to work with, we initially viewed, and test drove the vehicle in Denver, and had it delivered to Colorado Springs and completed all the paperwork here in the Springs, we are very happy with our purchase and with the experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We're glad to hear that our team was knowledgeable and helpful during your vehicle purchase. We apologize for any inconvenience caused by the computer-generated texts and we will work to improve this. We appreciate your business and hope you enjoy your new vehicle!

Dom did a great job taking care of us.

Dom did a great job taking care of us. Car was great and the process was painless. Appreciate what he did to take a bad situation and make it right.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

"Thank you for the positive feedback! I'm glad Dom was able to provide excellent service and make the car rental process painless for you. We appreciate your business and hope to see you again soon." #HappyCustomers #CustomerSatisfaction

Domanic and Antonio took excellent care of us!

Domanic and Antonio took excellent care of us! We were greeted by friendly staff right away, and the whole process was just over an hour. That included a test drive, cleaning, and paperwork completion. It helped that we came in knowing what we wanted and already having finance paperwork submitted to speed up the process. Additionally, they answered all our questions and explained the paperwork with ease. My husband and I were concerned that we would be losing another 3+ hours of our lives to all of the back and forth nonsense that other dealerships have put us through in the past. But that was not the case. Today's experience at EchoPark was by far the best auto purchase that we've ever had. Thank you for keeping it simple and valuing our time! We highly recommend EchoPark!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for choosing EchoPark and leaving us this fantastic review! We're thrilled to hear that Domonic and Antonio provided you with excellent service and made your car buying process smooth and efficient. We understand the value of our guests' time and strive to make it a priority. Thank you for recommending us, we appreciate your support! Happy driving! 🚘😊 #EchoParkAutomotive

Domanic and Antonio took excellent care of us!

Domanic and Antonio took excellent care of us! We were greeted by friendly staff right away, and the whole process was just over an hour. That included a test drive, cleaning, and paperwork completion. It helped that we came in knowing what we wanted and already having finance paperwork submitted to speed up the process. Additionally, they answered all our questions and explained the paperwork with ease. My husband and I were concerned that we would be losing another 3+ hours of our lives to all of the back and forth nonsense that other dealerships have put us through in the past. But that was not the case. Today's experience at EchoPark was by far the best auto purchase that we've ever had. Thank you for keeping it simple and valuing our time! We highly recommend EchoPark!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that Domonic and Antonio provided you with exceptional service during your visit to EchoPark! Our team strives to make the car buying process as efficient and stress-free as possible. We appreciate your recommendation and can't wait to see you again in the future!

We reached out to EchoPark about selling our vehicle.

We reached out to EchoPark about selling our vehicle. They responded back to us quickly. They were one of 3 dealerships we reached out to. This is the only dealership that was honest and offered us what they had said they were going to for the car. When we are ready to look for a new car they will be who we go to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing EchoPark to sell your vehicle! Our team takes pride in providing honest and efficient service. We look forward to working with you again in the future when you're ready for a new car.

When I came in for a test drive, Dominic was

When I came in for a test drive, Dominic was knowledgeable and made us feel welcome while answering all of our questions. When I came back to purchase a few days later, Kevin was also super helpful and walked me through the process (first time buy in a dealership) while making the numbers make sense.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

We are so glad to hear that you had a positive experience with Dominic and Kevin during your visit to our dealership. Our team takes pride in providing exceptional service and making our customers feel comfortable. Thank you for choosing us for your first car-buying experience!

Wonderful staff with good selection of car to buy with

Wonderful staff with good selection of car to buy with any budget. The staff are very knowledgeable on the car you need.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback! Our team takes pride in providing a wide selection of cars for every budget and offering knowledgeable assistance. We're glad to hear you had a wonderful experience with us!

We drove 290 miles to get to EchoPark and it was all

We drove 290 miles to get to EchoPark and it was all worth every mile. Saved over $4000 and no annoying back and forth with the sales people. Nick was very knowledgeable and helpful. He listened to our needs and picked out the best car to show us. It checked all the boxes. Never before did I buy the first car from the first dealer we went to, but this was the perfect fit. Super impressive with no compromises. We found our new favorite dealership brand

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you so much for your kind words and for choosing EchoPark for your car purchase! We are thrilled to hear that our Experience Guide provided excellent service and made sure you found the perfect fit. We are honored to be your new favorite dealership brand and can't wait to continue providing top-notch deals and service for all your car needs.