Reviews
Went in for a routine oil change and tire rotation.
Went in for a routine oil change and tire rotation. Was done in a timely matter and everything was explained to me before and after. Great service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
bought a car from another dealership needed help with
bought a car from another dealership needed help with understanding the car. brandon took the time to help me understand it. i thank him and highly recommend him for any future customers
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Picked up my new 2024 Hyundai Santa Cruz on 11/23/24 from
Picked up my new 2024 Hyundai Santa Cruz on 11/23/24 from Shakers Family Hyundai in Watertown CT. This was one of the most effortless car buying experiences I ever had mainly because of Kyle Garvin my sales associate. Kyle was very pleasant to deal with and very knowledgeable of the Hyundai product. He really made us feel comfortable throughout the buying experience without any high pressure tactics whatsoever. I traveled over 40 minutes to come here and am I glad I did. Everyone I dealt with at the dealership was fantastic and treated us like family. From the finance to delivery they took the time to explain everything to me. I highly recommend this dealership as they truly care that you have a pressure free experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Super thankful for Kyle - I wasn’t ready to say goodbye
Super thankful for Kyle - I wasn’t ready to say goodbye to my old car, but it was suddenly time and Kyle made it such a super easy and quick process to get into my Kona. I had a plan of going to a few dealers and making a choice after that, but I got into the vehicle I saw online, drove it around, got a tour on some features I thought were important, and decided I was sold. Despite some conflicts with scheduling on my end and having to tow my old car in, Kyle made sure there was time that night to finish the paperwork, prepare the car, and got it customized for my needs. Even better: Kyle was there to advocate to give my old car a fair trade-in value and made my tough situation into an easy decision for me to say yes to my car. I never felt pushed or pressured by him and the team at Shaker’s Family Hyundai. I absolutely recommend Kyle if you’re in the market for a vehicle and you’re looking for someone to guide and work with you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service.
Excellent service. Brandon went over and above anything I needed or requested. And Jess was also the same.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mason was terrific to work with.
Mason was terrific to work with. Friendly, knowledgeable and so honest. This is a first rate business!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great dealership!
Great dealership! Very easy to work with and Brandon secured the exact car I wanted. Would definitely recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Staff were amazing.
Staff were amazing. Felt good for a change to have female sales and finance staff. Friendly, understanding and willing to listen to your needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome, Friendly and Quick.
Awesome, Friendly and Quick. Great customer service. Love the fact that I was able to deal with females associates for a change.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service.
Great service. Mayleen helped us out a lot with getting us into our new car. She’s very knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car