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Shaker's Family Hyundai

(1,839 reviews)
Visit Shaker's Family Hyundai
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–5:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award
New (860) 631-4033 (860) 631-4033
Used (860) 631-5516 (860) 631-5516
Service (860) 631-4032 (860) 631-4032

Reviews

(1,839 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Shaker's Family Hyundai from DealerRater.

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Went in for a routine oil change and tire rotation.

Went in for a routine oil change and tire rotation. Was done in a timely matter and everything was explained to me before and after. Great service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

bought a car from another dealership needed help with

bought a car from another dealership needed help with understanding the car. brandon took the time to help me understand it. i thank him and highly recommend him for any future customers

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Picked up my new 2024 Hyundai Santa Cruz on 11/23/24 from

Picked up my new 2024 Hyundai Santa Cruz on 11/23/24 from Shakers Family Hyundai in Watertown CT. This was one of the most effortless car buying experiences I ever had mainly because of Kyle Garvin my sales associate. Kyle was very pleasant to deal with and very knowledgeable of the Hyundai product. He really made us feel comfortable throughout the buying experience without any high pressure tactics whatsoever. I traveled over 40 minutes to come here and am I glad I did. Everyone I dealt with at the dealership was fantastic and treated us like family. From the finance to delivery they took the time to explain everything to me. I highly recommend this dealership as they truly care that you have a pressure free experience.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Super thankful for Kyle - I wasn’t ready to say goodbye

Super thankful for Kyle - I wasn’t ready to say goodbye to my old car, but it was suddenly time and Kyle made it such a super easy and quick process to get into my Kona. I had a plan of going to a few dealers and making a choice after that, but I got into the vehicle I saw online, drove it around, got a tour on some features I thought were important, and decided I was sold. Despite some conflicts with scheduling on my end and having to tow my old car in, Kyle made sure there was time that night to finish the paperwork, prepare the car, and got it customized for my needs. Even better: Kyle was there to advocate to give my old car a fair trade-in value and made my tough situation into an easy decision for me to say yes to my car. I never felt pushed or pressured by him and the team at Shaker’s Family Hyundai. I absolutely recommend Kyle if you’re in the market for a vehicle and you’re looking for someone to guide and work with you.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent service.

Excellent service. Brandon went over and above anything I needed or requested. And Jess was also the same.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mason was terrific to work with.

Mason was terrific to work with. Friendly, knowledgeable and so honest. This is a first rate business!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great dealership!

Great dealership! Very easy to work with and Brandon secured the exact car I wanted. Would definitely recommend.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Staff were amazing.

Staff were amazing. Felt good for a change to have female sales and finance staff. Friendly, understanding and willing to listen to your needs.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Awesome, Friendly and Quick.

Awesome, Friendly and Quick. Great customer service. Love the fact that I was able to deal with females associates for a change.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great service.

Great service. Mayleen helped us out a lot with getting us into our new car. She’s very knowledgeable.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.