Skip to main content

Shaker's Family Hyundai

(2,174 reviews)
Visit Shaker's Family Hyundai
Sales hours: 9:00am to 6:30pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:30pm 7:30am–5:00pm
Tuesday 9:00am–6:30pm 7:30am–5:00pm
Wednesday 9:00am–6:30pm 7:30am–5:00pm
Thursday 9:00am–6:30pm 7:30am–5:00pm
Friday 9:00am–4:30pm 7:30am–5:00pm
Saturday 9:00am–4:30pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award
New (860) 631-4033 (860) 631-4033
Used (860) 631-5516 (860) 631-5516
Service (860) 631-4032 (860) 631-4032

Reviews

(2,174 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Shaker's Family Hyundai from DealerRater.

Want to share your experience with this dealership?

Write a review

Mitch was great but his name wasn’t listed.

Mitch was great but his name wasn’t listed. He kept us informed. We love doing business here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was quicker than expected.

It was quicker than expected. I usually bring my car for follow up. However, I find the prices of the service a little higher than the market

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The dealership is immaculate and the service advisors and

The dealership is immaculate and the service advisors and technicians are excellent. The video review at check in and while under the hood is transparent and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was very impressed by everyone at the dealership.

I was very impressed by everyone at the dealership. They made the purchase of our vehicle very easy and I feel like family. Thank you very very much Shantelle.and Jess

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Worst experience ever.

Worst experience ever. I would not recommend anyone bringing their car to this service department. Such dishonesty and disrespect. Never again. Brought my car to a local mechanic for more than half what was quoted here and has been running without any issues. Really need to reevaluate the integrity of your employees.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service.

Excellent service. Saw to our needs with the car immediately. Resolved all the car’s issues quickly and professionally.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Thank you for the excellent work, pleasant waiting area,

Thank you for the excellent work, pleasant waiting area, and the dedication to customer satisfaction that all of your employees display

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Mitch was super great and helpful squeezing me in last

Mitch was super great and helpful squeezing me in last minute! The entire team’s always so nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service.

Great service. Help me with an urgentl problem. An had the car all ready in a couple hours. The best service I have every had

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Tge only thing I didn't get was tge video text, and I

Tge only thing I didn't get was tge video text, and I wanted to sge my husband that

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.