Reviews
Poor service and a very dirty car at turn over.
Poor service and a very dirty car at turn over. The dirty condition was both inside and ouside.
Poor service and a very dirty car at turn over.
Poor service and a very dirty car at turn over. The dirty condition was both inside and ouside.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a used car
We walked in off the street without an appointment and
We walked in off the street without an appointment and the greeters met us, accommodated for us, and a few hours later we drove away in our new car!
We walked in off the street without an appointment and
We walked in off the street without an appointment and the greeters met us, accommodated for us, and a few hours later we drove away in our new car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great offer on my trade in, great price on the car I
Great offer on my trade in, great price on the car I bought, easy financing, whole process less than 2 hours. I felt super comfortable the entire time.
Great offer on my trade in, great price on the car I
Great offer on my trade in, great price on the car I bought, easy financing, whole process less than 2 hours. I felt super comfortable the entire time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I am very satisfied with buying a car from Carmax because
I am very satisfied with buying a car from Carmax because it is very easy to transact and they are very responsible for the cars they sell. I bought a car and it turned out that there were repair costs at the official workshop and Carmax covered all the costs. I highly recommend buying a car from Carmax.
I am very satisfied with buying a car from Carmax because
I am very satisfied with buying a car from Carmax because it is very easy to transact and they are very responsible for the cars they sell. I bought a car and it turned out that there were repair costs at the official workshop and Carmax covered all the costs. I highly recommend buying a car from Carmax.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I found exactly the vehicle I had been searching for, and
I found exactly the vehicle I had been searching for, and the experience of buying from CarMax was delightful.
I found exactly the vehicle I had been searching for, and
I found exactly the vehicle I had been searching for, and the experience of buying from CarMax was delightful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our salesperson, Jose, was fantastic.
Our salesperson, Jose, was fantastic. He was knowledgeable and competent. The service department had not cleaned the car before we picked it up and Jose made sure it was clean inside and out, including the tires and a spot on the fender. I was disappointed in the service department but happy with the outcome overall.
Our salesperson, Jose, was fantastic.
Our salesperson, Jose, was fantastic. He was knowledgeable and competent. The service department had not cleaned the car before we picked it up and Jose made sure it was clean inside and out, including the tires and a spot on the fender. I was disappointed in the service department but happy with the outcome overall.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
The dealership was great, but the pricing is what’s got
The dealership was great, but the pricing is what’s got me annoyed. After the purchase and doing some research and trying to secure a refinance found out that the vehicle was priced double what it should be. A little irritated.
The dealership was great, but the pricing is what’s got
The dealership was great, but the pricing is what’s got me annoyed. After the purchase and doing some research and trying to secure a refinance found out that the vehicle was priced double what it should be. A little irritated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Our salesperson listened to us, showed us cars that were
Our salesperson listened to us, showed us cars that were in our budget, wants and needs. He was knowledgeable , patient and understanding and did not make us feel rushed or pushed into a decision.
Our salesperson listened to us, showed us cars that were
Our salesperson listened to us, showed us cars that were in our budget, wants and needs. He was knowledgeable , patient and understanding and did not make us feel rushed or pushed into a decision.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everything was done quickly and easily.
Everything was done quickly and easily. After several months of looking at your inventory, we finally saw the car we thought we wanted in Puyallup. You transferred it, we came out and test drove it, and it was just a short time until we bought it and drove away.
Everything was done quickly and easily.
Everything was done quickly and easily. After several months of looking at your inventory, we finally saw the car we thought we wanted in Puyallup. You transferred it, we came out and test drove it, and it was just a short time until we bought it and drove away.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very friendly and helpful.
Very friendly and helpful. Left me alone until I needed them. They helped me out after I dropped off my hire car by getting me back to the branch. Great job.
Very friendly and helpful.
Very friendly and helpful. Left me alone until I needed them. They helped me out after I dropped off my hire car by getting me back to the branch. Great job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car