Reviews
If a car has a “SALVAGE “ title, it should be advertised as such. One of the salesmen advised “that was the internet price”, the sales mgr asked if I checked the carfax!
If a car has a “SALVAGE “ title, it should be advertised as such. One of the salesmen advised “that was the internet price”, the sales mgr asked if I checked the carfax!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
The staff was very helpful, especially Roger. The place was clean and the car was clean and well taken care of. I took the vehicle to a 3rd party mechanic for a pre-purchase inspection before buying it and he couldn't find anything major wrong with it, even saying it would last 15 more years. The few minor things found were meticulously taken care of by the team and repaired instantly. This was an amazing experience and I'd 100% recommend it to any of my friends or family!
The staff was very helpful, especially Roger. The place was clean and the car was clean and well taken care of. I took the vehicle to a 3rd party mechanic for a pre-purchase inspection before buying it and he couldn't find anything major wrong with it, even saying it would last 15 more years. The few minor things found were meticulously taken care of by the team and repaired instantly. This was an amazing experience and I'd 100% recommend it to any of my friends or family!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I just had a TERRIFIC buying experience at Timeless Motorcars through Karim. After contacting him about the 2003 Porsche Boxster S on sale, he couldn't have been more helpful in answering my questions and providing a very detailed and informative Face Time tour around the car. To make a long story short I had the car in my possession within a week - and I live in NJ, not VA. After driving the car over 100 miles I can easily say it is everything Karim said it was (and more)! I would absolutely highly recommend doing business with Karim and Timeless Motorcars. Richard Barnitt
I just had a TERRIFIC buying experience at Timeless Motorcars through Karim. After contacting him about the 2003 Porsche Boxster S on sale, he couldn't have been more helpful in answering my questions and providing a very detailed and informative Face Time tour around the car. To make a long story short I had the car in my possession within a week - and I live in NJ, not VA. After driving the car over 100 miles I can easily say it is everything Karim said it was (and more)! I would absolutely highly recommend doing business with Karim and Timeless Motorcars. Richard Barnitt
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
WARNING: DO NOT BUY FROM TIMELESS MOTOR I purchased a 2019 Audi Q7 from Timeless Motor on March 29, 2025, and by April 13, 2025. Just 15 days later, the car completely broke down on the highway. I had barely driven it. I took the vehicle to an official Audi dealership, and what they found was beyond disturbing: the car had a history of serious code errors, which had been cleared off the dashboard before being sold to me. In other words, Timeless Motor knowingly sold me a faulty vehicle and tried to hide it. When I called them to explain what happened and tried to return the car, the person who answered was incredibly rude and dismissive. He told me, "You're just wasting your time if you come" and claimed there's no return policy, despite the fact that I was misled and sold a lemon. This dealership is dishonest, unethical, and predatory. They do not stand behind what they sell, and they clearly have no regard for customer safety or satisfaction. If my breakdown had happened in a more dangerous situation, this could've ended in tragedy. Please do not trust Timeless Motor. Save yourself the stress, money, and potential danger. Go anywhere else but here.
WARNING: DO NOT BUY FROM TIMELESS MOTOR I purchased a 2019 Audi Q7 from Timeless Motor on March 29, 2025, and by April 13, 2025. Just 15 days later, the car completely broke down on the highway. I had barely driven it. I took the vehicle to an official Audi dealership, and what they found was beyond disturbing: the car had a history of serious code errors, which had been cleared off the dashboard before being sold to me. In other words, Timeless Motor knowingly sold me a faulty vehicle and tried to hide it. When I called them to explain what happened and tried to return the car, the person who answered was incredibly rude and dismissive. He told me, "You're just wasting your time if you come" and claimed there's no return policy, despite the fact that I was misled and sold a lemon. This dealership is dishonest, unethical, and predatory. They do not stand behind what they sell, and they clearly have no regard for customer safety or satisfaction. If my breakdown had happened in a more dangerous situation, this could've ended in tragedy. Please do not trust Timeless Motor. Save yourself the stress, money, and potential danger. Go anywhere else but here.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
First and foremost, I commend Shawn for working diligently to help me secure a car loan for a silver 2003 Porsche Boxster I wanted to purchase (see pictures below). Admittedly, my credit score was abysmal, but Shawn worked magic to make it happen and find a lender for me. Again, MAJOR credit to Shawn for working hard to secure me a car loan because, in that regard, he was amazing! Unfortunately, though, that's where the accolades end. NEVER in my 62 years on this planet have I EVER been yelled at by a car salesman! Why did Shawn yell at me, forcing me to hang up on him? As mentioned above, he worked hard to secure a car loan for me. He really worked his tail off to make that happen. So, I suspect he ended up yelling at me because he recognized that he worked hard to make the deal happen, but it eventually fell through. Why did it fall through? Well, Shawn did not think I was serious about buying the car because there were things I told him I would not do, one of which was I would not sign a Privacy Notice that would have allowed them to share my PERSONAL information with 3rd party entities, some of which that had NOTHING to do with automobiles! Secondly, he was furious at me because I would not relent on having him answer ONE key question: "Why does the Carfax say the Boxster has not been in any accidents, BUT the stack of forms you sent me to sign has not one but TWO letters/forms (see attached) that CLEARLY reference the car being in an accident?" WHY would Shawn get upset with me about asking that basic question before dropping over $20K on a car? Are you kidding me? But, don't take my word for it, here is EXACTLY what part of the letter says "The dealership has informed you that this vehicle was involved in a previous accident in which it sustained structure/unibody damage. This damage was disclosed by the auction and will be reported to the Carfax..." (see letters below) Now, you tell me. Was I wrong for asking such a simple question? Remember what I said earlier, a reference to the car having been in an accident was made TWICE in TWO different documents! So, any reasonable person would ask questions, but Shawn was upset with me because I pressed him on that, and I would not let him get away with telling me nonsense like "That is a standard form we do for all our cars." Come'on, Shawn, STOP IT! It was in TWO different documents! Did he REALLY think I was that gullible? Apparently so, but it didn't work. Instead of being HONEST and upfront with me, he turned the tables on me and yelled at me as he continued to switch the focus back to the list of things I told him I was uncomfortable with such as signing away my private information so they share it with other entities. Nope! I even told him, "Look, Shawn, I'm still willing to consider the deal but ONLY if you tell me the extent of the previous damage the documents refer to." He dug in and did not want to come clean. I continued, "If the damage was minor, I can deal with that. I just need to know exactly what the damage consisted of." Still, he ignored that and kept claiming the Carfax was clean. Well, at least there he didn't lie because the Carfax did say there were no previous accidents. However, Shawn messed up because one of the documents referred to a previous accident that had not yet been reported to Carfax. Ooops! Do you see a pattern here as with other reviews about Timeless Motors' staff not being honest? I had an external mechanic do an inspection, and the "red flags" IMMEDIATELY came up when I saw the mechanic's report saying "Appears that vehicle was in a minor accident and was repaired and painted." Also, part of the report noted "Body shop dust found in both front door handles" which CLEARLY indicated there was SOME type of work done on the car. Stay AWAY from this place!
First and foremost, I commend Shawn for working diligently to help me secure a car loan for a silver 2003 Porsche Boxster I wanted to purchase (see pictures below). Admittedly, my credit score was abysmal, but Shawn worked magic to make it happen and find a lender for me. Again, MAJOR credit to Shawn for working hard to secure me a car loan because, in that regard, he was amazing! Unfortunately, though, that's where the accolades end. NEVER in my 62 years on this planet have I EVER been yelled at by a car salesman! Why did Shawn yell at me, forcing me to hang up on him? As mentioned above, he worked hard to secure a car loan for me. He really worked his tail off to make that happen. So, I suspect he ended up yelling at me because he recognized that he worked hard to make the deal happen, but it eventually fell through. Why did it fall through? Well, Shawn did not think I was serious about buying the car because there were things I told him I would not do, one of which was I would not sign a Privacy Notice that would have allowed them to share my PERSONAL information with 3rd party entities, some of which that had NOTHING to do with automobiles! Secondly, he was furious at me because I would not relent on having him answer ONE key question: "Why does the Carfax say the Boxster has not been in any accidents, BUT the stack of forms you sent me to sign has not one but TWO letters/forms (see attached) that CLEARLY reference the car being in an accident?" WHY would Shawn get upset with me about asking that basic question before dropping over $20K on a car? Are you kidding me? But, don't take my word for it, here is EXACTLY what part of the letter says "The dealership has informed you that this vehicle was involved in a previous accident in which it sustained structure/unibody damage. This damage was disclosed by the auction and will be reported to the Carfax..." (see letters below) Now, you tell me. Was I wrong for asking such a simple question? Remember what I said earlier, a reference to the car having been in an accident was made TWICE in TWO different documents! So, any reasonable person would ask questions, but Shawn was upset with me because I pressed him on that, and I would not let him get away with telling me nonsense like "That is a standard form we do for all our cars." Come'on, Shawn, STOP IT! It was in TWO different documents! Did he REALLY think I was that gullible? Apparently so, but it didn't work. Instead of being HONEST and upfront with me, he turned the tables on me and yelled at me as he continued to switch the focus back to the list of things I told him I was uncomfortable with such as signing away my private information so they share it with other entities. Nope! I even told him, "Look, Shawn, I'm still willing to consider the deal but ONLY if you tell me the extent of the previous damage the documents refer to." He dug in and did not want to come clean. I continued, "If the damage was minor, I can deal with that. I just need to know exactly what the damage consisted of." Still, he ignored that and kept claiming the Carfax was clean. Well, at least there he didn't lie because the Carfax did say there were no previous accidents. However, Shawn messed up because one of the documents referred to a previous accident that had not yet been reported to Carfax. Ooops! Do you see a pattern here as with other reviews about Timeless Motors' staff not being honest? I had an external mechanic do an inspection, and the "red flags" IMMEDIATELY came up when I saw the mechanic's report saying "Appears that vehicle was in a minor accident and was repaired and painted." Also, part of the report noted "Body shop dust found in both front door handles" which CLEARLY indicated there was SOME type of work done on the car. Stay AWAY from this place!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
i bought a lexus is200 i loved the experance the sales man where so nice i really approve this dealership i had a great time very easy
i bought a lexus is200 i loved the experance the sales man where so nice i really approve this dealership i had a great time very easy
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A friend purchased a car from them, dealership claimed to have checked over, very shortly after, turns out car needs new engine and dealership showed no interest in helping the situation. Wouldn’t purchase anything from them
A friend purchased a car from them, dealership claimed to have checked over, very shortly after, turns out car needs new engine and dealership showed no interest in helping the situation. Wouldn’t purchase anything from them
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Everything from A to Z in buying my new car was above extravagant. Staff and everyone in office was extremely nice and very professional. You have made my dream come true. Not enough words that can describe Thank You.
Everything from A to Z in buying my new car was above extravagant. Staff and everyone in office was extremely nice and very professional. You have made my dream come true. Not enough words that can describe Thank You.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Everyone knows how hard it is to get anything once you file bankruptcy. I was in need of a car. I seen a car online I called to timeless motors, and spoke to a salesman name, Mr.B I explained the situation that what was going on with me. Mr.B said well we can definitely help you and we don’t have to wait so I went ahead and gave Mr.B I also spoke to the finance person name Mr. Sean all I can say overall they are great people. It’s a great place. They’re very honest they are help you out much as possible. Just be honest with them and they would help you love the customer service great excellent superb. Thank you so much for all that you do. Keep up the great work. Thank you.
Everyone knows how hard it is to get anything once you file bankruptcy. I was in need of a car. I seen a car online I called to timeless motors, and spoke to a salesman name, Mr.B I explained the situation that what was going on with me. Mr.B said well we can definitely help you and we don’t have to wait so I went ahead and gave Mr.B I also spoke to the finance person name Mr. Sean all I can say overall they are great people. It’s a great place. They’re very honest they are help you out much as possible. Just be honest with them and they would help you love the customer service great excellent superb. Thank you so much for all that you do. Keep up the great work. Thank you.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Karim was very helpful in the process of buying a used car and was very straight forward. It made it very easy to buy the car and also in a timely manner.
Karim was very helpful in the process of buying a used car and was very straight forward. It made it very easy to buy the car and also in a timely manner.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase