Reviews
Alan Hoover was both helpful and showed a great deal of
Alan Hoover was both helpful and showed a great deal of patience with Karen and I. Over a two-week period, Alan showed us and took us out to test drive a number of Highlanders, settling of a Highlander Platinum. Alan explained the procedures in securing a new Highlander being manufactured in the color we liked telling us that if we didn't care for what came in, we could either wait for another one or get our money back. It took less than three weeks for the car to come in, and it was just what we were looking for. Alan was very helpful with getting thru all the paperwork and even added locking lug nuts and door edge and handle protectors at no cost. Over the next 2-3 weeks he would contact us several times to see if we had questions. We were glad he did and even came in a couple times with questions which he answered himself or got us with someone who could. We are really enjoying our new car and appreciate all the help Alan provided. We never felt rushed or pushed into something we might regret later. We would highly recommend Alan and Findlay Toyota to both family and friends. Thank You for a very pleasant experience.
Alan Hoover was both helpful and showed a great deal of
Alan Hoover was both helpful and showed a great deal of patience with Karen and I. Over a two-week period, Alan showed us and took us out to test drive a number of Highlanders, settling of a Highlander Platinum. Alan explained the procedures in securing a new Highlander being manufactured in the color we liked telling us that if we didn't care for what came in, we could either wait for another one or get our money back. It took less than three weeks for the car to come in, and it was just what we were looking for. Alan was very helpful with getting thru all the paperwork and even added locking lug nuts and door edge and handle protectors at no cost. Over the next 2-3 weeks he would contact us several times to see if we had questions. We were glad he did and even came in a couple times with questions which he answered himself or got us with someone who could. We are really enjoying our new car and appreciate all the help Alan provided. We never felt rushed or pushed into something we might regret later. We would highly recommend Alan and Findlay Toyota to both family and friends. Thank You for a very pleasant experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Alan is extremely passionate about his work.
Alan is extremely passionate about his work. He is always helpful, attentive to our concerns and questions, and demonstrates genuine care in assisting others. Purchasing a new car can be a difficult decision, but Alan made the entire process smooth and truly enjoyable. Thank you, Alan!
Alan is extremely passionate about his work.
Alan is extremely passionate about his work. He is always helpful, attentive to our concerns and questions, and demonstrates genuine care in assisting others. Purchasing a new car can be a difficult decision, but Alan made the entire process smooth and truly enjoyable. Thank you, Alan!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
FINDLEY Toyota has very experienced people that have
FINDLEY Toyota has very experienced people that have worked there for a long time. They don’t pressure you & they take time to make sure you understand what they tell you.
FINDLEY Toyota has very experienced people that have
FINDLEY Toyota has very experienced people that have worked there for a long time. They don’t pressure you & they take time to make sure you understand what they tell you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words and thoughtful review! We're proud to have a team of experienced professionals who are dedicated to creating a comfortable and transparent experience for every guest. It’s wonderful to hear that you felt no pressure and that our team took the time to ensure everything was clearly explained. Your feedback means a lot to us, and we’re grateful you chose Findlay Toyota Prescott. If there's ever anything more we can do for you, please don’t hesitate to reach out!
Exceptional Auto Purchasing Experience, thank you Alan
Exceptional Auto Purchasing Experience, thank you Alan “Hoov” Hoover Alan made this entire process a pleasure. Never at anytime did we feel pressured. Negotiations were completely reasonable and we were offered a fair price for our trade in. Allen provided us a thorough education, going over every aspect of our new 4Runner TRD Sport We most highly recommend Allen for your sales associate when you are ready to purchase. We will definitely be visiting him again for our next purchase… And if you are in need of great service, we highly recommend Ryan Howell, Ryan has been our service advisor for the past 3 years. We trust him completely… Additionally, we feel very comfortable doing business at Findley Toyota Prescott, It’s simply a great place to go…
Exceptional Auto Purchasing Experience, thank you Alan
Exceptional Auto Purchasing Experience, thank you Alan “Hoov” Hoover Alan made this entire process a pleasure. Never at anytime did we feel pressured. Negotiations were completely reasonable and we were offered a fair price for our trade in. Allen provided us a thorough education, going over every aspect of our new 4Runner TRD Sport We most highly recommend Allen for your sales associate when you are ready to purchase. We will definitely be visiting him again for our next purchase… And if you are in need of great service, we highly recommend Ryan Howell, Ryan has been our service advisor for the past 3 years. We trust him completely… Additionally, we feel very comfortable doing business at Findley Toyota Prescott, It’s simply a great place to go…
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your exceptional experience with us at Findlay Toyota Prescott! We’re thrilled to hear that Alan “Hoov” Hoover made your 4Runner TRD Sport purchase smooth, enjoyable, and pressure-free. Alan takes great pride in providing honest, thorough, and personalized service, and your kind words are a wonderful reflection of his dedication. We’re also grateful for your continued trust in Ryan. Knowing that Ryan has earned your confidence over the past three years means the world to us. He’s a true professional who genuinely cares about our guests and their vehicles. It’s incredibly rewarding to hear that you feel comfortable doing business with us. Creating a welcoming and trustworthy environment is exactly what we strive for every day. We look forward to seeing you again for your next purchase—and thank you again for your heartfelt recommendation!
The whole experience was great, alan hoover was very
The whole experience was great, alan hoover was very good about showing the car and going over everything with us. I will recommend alan hoover at prescott findlay toyota to friends.
The whole experience was great, alan hoover was very
The whole experience was great, alan hoover was very good about showing the car and going over everything with us. I will recommend alan hoover at prescott findlay toyota to friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience! We're so glad to hear that Alan Hoover provided excellent service and made your car-buying process smooth and informative. Alan is truly dedicated to helping guests feel confident and comfortable, and your recommendation means a lot. We appreciate your support and look forward to welcoming your friends to Findlay Toyota Prescott. If there's anything more we can do for you, please don’t hesitate to reach out!
Awesome sales associate.
Awesome sales associate. Made our purchase enjoyable and answered all questions on our new vehicle.. I recommend Alan Hoover and Findley Toyota for your next purchase
Awesome sales associate.
Awesome sales associate. Made our purchase enjoyable and answered all questions on our new vehicle.. I recommend Alan Hoover and Findley Toyota for your next purchase
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words and recommendation! We’re so glad to hear that Alan Hoover made your vehicle purchase enjoyable and informative. Alan is committed to providing a relaxed, knowledgeable experience, and it’s wonderful to know he delivered just that. We truly appreciate your trust in Alan and in Findlay Toyota Prescott. Your support means a lot to us, and we look forward to welcoming you back for future visits!
It's my privilege to be able to recommend, Alan Hoover as
It's my privilege to be able to recommend, Alan Hoover as a top notch car dealer. This was my second vechicle purchased with "Hoov". The first purchase was a new Hybrid Highlander, 2 years ago. Recently, I purchased and vechicle with my granddaughter (19 years old) and Hoov was a huge help in juggling the financial end of the purchase. I have referred friends to Hoov and would not hesitate to do so again. My only negative comment would be that the waiting time is too long for car service.
It's my privilege to be able to recommend, Alan Hoover as
It's my privilege to be able to recommend, Alan Hoover as a top notch car dealer. This was my second vechicle purchased with "Hoov". The first purchase was a new Hybrid Highlander, 2 years ago. Recently, I purchased and vechicle with my granddaughter (19 years old) and Hoov was a huge help in juggling the financial end of the purchase. I have referred friends to Hoov and would not hesitate to do so again. My only negative comment would be that the waiting time is too long for car service.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your continued trust in Findlay Toyota Prescott and for your kind words about Alan “Hoov” Hoover! We’re honored to have been part of both your vehicle purchases, and it’s wonderful to hear that Alan provided such helpful support—especially in guiding your granddaughter through the financial process. Alan’s dedication to making each experience smooth and personalized truly shines through in your feedback. We also appreciate your referrals and your confidence in recommending Alan to others—it means the world to us. Regarding your comment about service wait times, thank you for sharing that insight. We understand how important timely service is and are actively working to improve scheduling and efficiency to better serve you and all our guests. Thanks again for being part of the Findlay Toyota Prescott family. We look forward to seeing you again soon!
I was truly taken care of.
I was truly taken care of. Alan really took the time to understand my situation and fit me to a car that fits my needs and can afford. I am extremely thankful for the help and guidance i have received through what was a difficult and uncertain time.
I was truly taken care of.
I was truly taken care of. Alan really took the time to understand my situation and fit me to a car that fits my needs and can afford. I am extremely thankful for the help and guidance i have received through what was a difficult and uncertain time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing your experience with us. We’re truly grateful for your kind words and are so glad to hear that Alan Hoover took the time to understand your situation and help you find a vehicle that fits both your needs and your budget. Alan’s compassion and dedication to our guests are what make him such a valued part of our team. It means a lot to us that we could support you during a difficult and uncertain time. Your trust is deeply appreciated, and we’re honored to have been part of your journey. If there’s ever anything more we can do for you, please don’t hesitate to reach out. We’re here for you.
This was one of the most pleasant car purchase/lease
This was one of the most pleasant car purchase/lease experiences I have ever had. Alan Hoover was the ultimate professional . He went above and beyond to get the deal done in a relatively seamless and timely manner I was in and out of the dealership in less than 90 minutes and some of those 90 minutes was my fault.Alan either answered every question I had or anticipated the questions and provided the necessary information. He had gathered a lot of the information in advance and we were able to simply sign paperwork a great experience..
This was one of the most pleasant car purchase/lease
This was one of the most pleasant car purchase/lease experiences I have ever had. Alan Hoover was the ultimate professional . He went above and beyond to get the deal done in a relatively seamless and timely manner I was in and out of the dealership in less than 90 minutes and some of those 90 minutes was my fault.Alan either answered every question I had or anticipated the questions and provided the necessary information. He had gathered a lot of the information in advance and we were able to simply sign paperwork a great experience..
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your experience with us! We're thrilled to hear that your visit was one of the most pleasant car purchase or lease experiences you've had. Alan Hoover is truly a standout member of our team, and we're glad he was able to make the process smooth, efficient, and informative for you. Your kind words about his professionalism and preparedness mean a lot to us. We strive to make every customer feel confident and cared for, and it's wonderful to know that Alan exceeded your expectations. Enjoy your new vehicle, and please don’t hesitate to reach out if you need anything in the future. We look forward to serving you again!
Friendly, fast service, clean, Hoover even bought me a
Friendly, fast service, clean, Hoover even bought me a soda while I was there. He explained n showed me how to use certain things on my new vehicle. He programed my phone to my car for me. Its was a positive experience.
Friendly, fast service, clean, Hoover even bought me a
Friendly, fast service, clean, Hoover even bought me a soda while I was there. He explained n showed me how to use certain things on my new vehicle. He programed my phone to my car for me. Its was a positive experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words and for sharing your experience with us! We're delighted to hear that you received friendly, fast service and that Alan Hoover went the extra mile to make your visit enjoyable—even treating you to a soda! It’s great to know he took the time to walk you through your new vehicle’s features and helped set up your phone. We’re proud to have team members like Alan who truly care about making every customer feel comfortable and confident with their purchase. We appreciate you choosing Findlay Toyota Prescott and look forward to seeing you again!