Findlay GMC Prescott

Service department performed repairs on my vehicle after a mouse had damaged the electrical wiring under the hood of my truck. A couple of months later I discovered the technician had got the turn signals backwards on the trailer system when I rented a trailer. I scheduled an appointment so the technician could change the wiring to the correct connections. Rather then complete the repair under the hood, where the incorrect connections were made, he chose the connector at the back of the truck. When he did this he damaged the connector. Rather then the Service department owning up to their mistake I had to file a claim on my service insurance and pay a $200 deductible.

Excellent service Friendly staff. Took our Cadillac in for A/C service and they did a great and fast job. Much better service than Lamb Chevrolet.

Excellent service department. Never had a problem bringing my truck for service, always helpful and service is done correctly. If parts aren’t there they order once the customer approves the purchase for order of the parts Thank you Mindy Gazzara Customer

We purchased our 2021 GMC Denali 4x4 Crew Cab new from Findlay GMC in Prescott, AZ. The salesman (Jeff Chamblee) was informative and courteous. There was no high pressure as the salesmen there are salaried and not paid a commission. We've had two oil changes performed since the purchase. The service department representative (Troy) was very helpful. The service was performed as scheduled and within one hour. We have recommended Findlay GMC, Jeff and Troy to neighbors who complimented our truck.

Poor work. Over priced! Mechanics don't know what they are doing. Questionable ethics!! I scanned my vehicle before I took it to the dealer so I knew what was the problem. They said to was something else that had nothing to do with the problem!!!!

Every employee I met was nice thoughtful and professional they treated me as if I were their family. I will definitely return for my next car

This service department had a clean and welcoming environment. Cody was very helpful and friendly. They did my service in the time they said it would require.

Service team is great. On my 2nd GMC from Findlay. I wouldn’t buy from anyone else nor would I have it serviced anywhere else. They are excellent!

Last minute service I needed for my Chevy 2017 High country HD for a new fuel filter and they got me in same day...great , courtesy and nice people. Have a long drive next day. Thanks Findlay.

Having oil change and coolant change service. Easy drop off vehicle and they contacted me when completed. Last oil change had them do transmission flush. So far happy with service. Next w they change oil in my Sierra. Thanks for honoring first responders!