Blaise Alexander Chevrolet GMC Truck of Mansfield

I purchased a gap insurance that allows me 6 full-service visits for my new Chevy Colorado, after the initial free visit from GM. I called for to make schedule appointment for the third visit @15K and was told they were booked full for the next 14 days. because they didn't have enough Technician's. I explained my spouse was having surgery and that day and time was very inconvenient. I was told if I didn't take that appointment, I would have to wait another 7-8 days to get my truck serviced. when I complained to the service manager waiting 2-3 weeks to have my truck serviced, I was told times are different now. REALLY times are different? I guess that means the fact I have bought my last 3 new cars from them and referred several other people that bought cars from them isn't appreciated. They could care less about what's convenient for me it was about what's convenient to them. I'm 63 years old this is the first negative review I've wrote about anything. if you don't have enough technicians, it's your problem, totally unacceptable making it a valued customers problem.

Repair and service was very fast Personnel were very courteous

When getting my car serviced and inspected I was treated extremely well getting an appt. as well as when I picked up the vehicle. Everyone was polite and courteous. Thank you for the great service!

My truck broke down at their exit while traveling home to Georgia leaving me stranded. Not only did they do a great job changing my transmission for me, but they also sold me a 2019 Chevrolet truck to complete my trip. Both were great experiences. The friendly, knowledgeable staff was great to deal with in both sales and service. I would recommend them to anyone wanting a first class automotive business!! Thanks again Blaise Alexander for taking care of all my needs!

My car was serviced right on time and done quickly.

"OK" Good Offer for my turn in vehicle - a 2016 Buick Enclave

Dan Watkins is a courteous, honest and well-informed salesman. He made the purchase of my wife's new Chevy Trax very smooth and efficient!! Very happy with the whole transaction!!!

Had my overhead console replaced, mechanic did not tell me that I would have to relink my home link, not a big deal. Overall service was above what I'd expected.

great place to buy a new auto, dont push, dont jump all over you as soon as you come through the door. will buy there again

Found my car on car gurus. Then I went to the website , signed up for price watch on that vehicle and received a price drop alert a few weeks later. The next day, drove 3 hours to purchase my dream car. Steve Southard, my salesman, was very pleasant and knowledgeable. Overall, a good experience and I have my dream car.