Reviews
Write a reviewUnprofessional
Stopped by to look at a car that was online and Ron was very unprofessional. He stayed on his phone. Customer service is important will not return
Unprofessional
Stopped by to look at a car that was online and Ron was very unprofessional. He stayed on his phone. Customer service is important will not return
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your feedback, Marcus. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact us so that we can discuss this issue in greater depth. We hope to hear from you soon. Sincerely, The Cheraw Chevrolet Buick Team
They make you feel like family
They are good friendly people I especially love Ashley she is so helpful and anything she can help you with she would help I will recommend this place to everybody they made me feel important if I need a car their always their for me and my husband
They make you feel like family
They are good friendly people I especially love Ashley she is so helpful and anything she can help you with she would help I will recommend this place to everybody they made me feel important if I need a car their always their for me and my husband
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to share your kind words about your experience at Cheraw Chevrolet Buick! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, The Cheraw Chevrolet Buick Team
Services
Absolutely the best service I have ever had at a dealership Thanks to Ms Jill you are the best I will absolutely refer anyone that I know looking for a vehicle very quick and easy process Ms Jill had everything in order when I got there
Services
Absolutely the best service I have ever had at a dealership Thanks to Ms Jill you are the best I will absolutely refer anyone that I know looking for a vehicle very quick and easy process Ms Jill had everything in order when I got there
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello William, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very unprofessional and dishonorable
Very poor and unprofessional business practices! I contacted them couple weeks ago regarding a Corvette! First it took several attempts to get the asking price! I kindly thanked them and stated that the price doesn't work for me as it is several thousand above market! They contacted me recently and met my offer, sent a bill of sale which I signed and sent back! I offered a deposit as the banks were closed that day! They assured me the vehicle was mine until I was able to obtain certified funds. Next morning sales associate contacts me stating "The owner came in and bought the Corvette and we didn't know! ". Keep in mind this vehicle has been there for a couple months!
Very unprofessional and dishonorable
Very poor and unprofessional business practices! I contacted them couple weeks ago regarding a Corvette! First it took several attempts to get the asking price! I kindly thanked them and stated that the price doesn't work for me as it is several thousand above market! They contacted me recently and met my offer, sent a bill of sale which I signed and sent back! I offered a deposit as the banks were closed that day! They assured me the vehicle was mine until I was able to obtain certified funds. Next morning sales associate contacts me stating "The owner came in and bought the Corvette and we didn't know! ". Keep in mind this vehicle has been there for a couple months!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Beware, Beware, Beware
Very disappointed. Bought a 2021 Chevy Tahoe with cash plus a trade in & the dealership failed to pay off the $15,000 loan on the trade in for 2 months. So I get 2 missed payments & repo letters in the mail. Not even going to mention the trouble it caused my credit rating. I could go into detail about them losing the key and miscounting the cash but I won’t. This is the worst dealership I have ever been to. Will never do business here again. And have warned my friends about them.
Beware, Beware, Beware
Very disappointed. Bought a 2021 Chevy Tahoe with cash plus a trade in & the dealership failed to pay off the $15,000 loan on the trade in for 2 months. So I get 2 missed payments & repo letters in the mail. Not even going to mention the trouble it caused my credit rating. I could go into detail about them losing the key and miscounting the cash but I won’t. This is the worst dealership I have ever been to. Will never do business here again. And have warned my friends about them.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Disappointment !!!!!!!
Talked to rep on phone Friday evening about 2014 Chevy Silverado High Country.. rep said it’s there and to come in at 10:00 to see it.. get there 9:00 and salesmen waiting outside.. get out of car and he doesn’t introduce himself or anything!! I have to ask about truck. Finally he goes to computer and checks and says that truck was sold over a week ago!!! I drove over 2 hours to see truck and wasted my time. The dealership is small and they should update inventory daily, not have rep assure me it’s available. Waisted a Saturday morning for nothing! Never will go back or recommend this dealership! I would give less than 1 star if I could!!
Disappointment !!!!!!!
Talked to rep on phone Friday evening about 2014 Chevy Silverado High Country.. rep said it’s there and to come in at 10:00 to see it.. get there 9:00 and salesmen waiting outside.. get out of car and he doesn’t introduce himself or anything!! I have to ask about truck. Finally he goes to computer and checks and says that truck was sold over a week ago!!! I drove over 2 hours to see truck and wasted my time. The dealership is small and they should update inventory daily, not have rep assure me it’s available. Waisted a Saturday morning for nothing! Never will go back or recommend this dealership! I would give less than 1 star if I could!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Proud Chevy Malibu RS owner, color Black Cherry
The service was great and I told all my friends about my experience. Thank so much!
Proud Chevy Malibu RS owner, color Black Cherry
The service was great and I told all my friends about my experience. Thank so much!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Con Artist
I talked with Alex all day and made arrangements for me to drive over an hr to the lot for them to sell the truck out from under me! Than turned around and said oh well and walked off! Didn’t even offer gas money! So rude and disrespectful!!!
Con Artist
I talked with Alex all day and made arrangements for me to drive over an hr to the lot for them to sell the truck out from under me! Than turned around and said oh well and walked off! Didn’t even offer gas money! So rude and disrespectful!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Cheraw Chevrolet
Reasonable prices and fair on trade ins, would definitely buy with them again
Cheraw Chevrolet
Reasonable prices and fair on trade ins, would definitely buy with them again
- Customer service —
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awful
Called to make appointment for recall repair. Tommy told me that he would call when parts came in. After 3 weeks I called back and was given an 8am appointment for 2.5 hour repair. Dropped truck off as instructed and left key in drop box. Made another 30 minute trip to pick it up after work and it had never been moved from parking space. Tommy had left and we got the runaround from staff who said they did not know the truck was there, although it was parked in row by service area. Ridiculous! We will not be back and would recommend them to no one.
Awful
Called to make appointment for recall repair. Tommy told me that he would call when parts came in. After 3 weeks I called back and was given an 8am appointment for 2.5 hour repair. Dropped truck off as instructed and left key in drop box. Made another 30 minute trip to pick it up after work and it had never been moved from parking space. Tommy had left and we got the runaround from staff who said they did not know the truck was there, although it was parked in row by service area. Ridiculous! We will not be back and would recommend them to no one.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase