Reviews
Write a reviewMy review of Wakefield auto sales.
My review of Wakefield auto sales. My honest review of Wakefield auto sales. I purchased an F150 on 11-30-22. Met with Joe and Roger who are typical salespeople. The process of acquiring the truck there was below average. First the truck was not fully detailed. The bed was not clean, found that out once I got home. Once I pulled out of the dealer with the truck, I needed to pump gas right away since the thank was empty. I worked in car sales about ten years ago (We always gave customers a full tank of gas). The purchase of the vehicle finalized on Wednesday and on Sunday four days later I’m getting a notice on my dash that I need to change oil on my truck. So, in summary I got a good truck that was not fully detailed-needs an oil change and had no gas when I picked it up (no inspection sticker either). The service I believe it to be subpar compared to other dealerships. I emailed the dealership and included this review (also added an attachment of oil dipstick pic on a second email), and they rapidly called me back saying that they wanted the truck back instead of this review. I told Joe I’d think about it and responded within 3 hrs. on the same day and gave them the terms in which I wanted my Lexus back. Their response was they could not meet the terms of my agreement. I highly advise that you take your business elsewhere based on my experience. It’s unfortunate that one has to deal with these types of dealerships. Hopefully you took the time to read this, and the same thing won’t happen to you. Regards, George
My review of Wakefield auto sales.
My review of Wakefield auto sales. My honest review of Wakefield auto sales. I purchased an F150 on 11-30-22. Met with Joe and Roger who are typical salespeople. The process of acquiring the truck there was below average. First the truck was not fully detailed. The bed was not clean, found that out once I got home. Once I pulled out of the dealer with the truck, I needed to pump gas right away since the thank was empty. I worked in car sales about ten years ago (We always gave customers a full tank of gas). The purchase of the vehicle finalized on Wednesday and on Sunday four days later I’m getting a notice on my dash that I need to change oil on my truck. So, in summary I got a good truck that was not fully detailed-needs an oil change and had no gas when I picked it up (no inspection sticker either). The service I believe it to be subpar compared to other dealerships. I emailed the dealership and included this review (also added an attachment of oil dipstick pic on a second email), and they rapidly called me back saying that they wanted the truck back instead of this review. I told Joe I’d think about it and responded within 3 hrs. on the same day and gave them the terms in which I wanted my Lexus back. Their response was they could not meet the terms of my agreement. I highly advise that you take your business elsewhere based on my experience. It’s unfortunate that one has to deal with these types of dealerships. Hopefully you took the time to read this, and the same thing won’t happen to you. Regards, George
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Experience Buying an SUV
Wife was in an accident and we needed a new vehicle. After visiting all the big guys, we found Kenny and his shop. He made the entire experience as painless as possible. The car was as advertised, the deal I got was better than expected. He even allowed me to take the car to my mechanic for inspection. I will certainly buy from Kenny again.
Best Experience Buying an SUV
Wife was in an accident and we needed a new vehicle. After visiting all the big guys, we found Kenny and his shop. He made the entire experience as painless as possible. The car was as advertised, the deal I got was better than expected. He even allowed me to take the car to my mechanic for inspection. I will certainly buy from Kenny again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase