Reviews
Took my truck for oil change/ tire rotation & they didn't
Took my truck for oil change/ tire rotation & they didn't accept my coupon from Town North Nissan. I was there in July for the service for my car & they accepted my coupon.
Took my truck for oil change/ tire rotation & they didn't
Took my truck for oil change/ tire rotation & they didn't accept my coupon from Town North Nissan. I was there in July for the service for my car & they accepted my coupon.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I really enjoyed my experience and the time spent to find
I really enjoyed my experience and the time spent to find something within my budget.
I really enjoyed my experience and the time spent to find
I really enjoyed my experience and the time spent to find something within my budget.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
From start to finish the process was great!
From start to finish the process was great! Everyone was professional and helped me get what I needed for my budget.
From start to finish the process was great!
From start to finish the process was great! Everyone was professional and helped me get what I needed for my budget.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My 2021 Nissan Versa FOB key doens’t work.
My 2021 Nissan Versa FOB key doens’t work. I took it to Nissan Cedar Park to re-programmed it. The front desk said it will take 1 hours but actually they did it just about 35-40 minutes. I love this dealer 👍🏻👍🏻
My 2021 Nissan Versa FOB key doens’t work.
My 2021 Nissan Versa FOB key doens’t work. I took it to Nissan Cedar Park to re-programmed it. The front desk said it will take 1 hours but actually they did it just about 35-40 minutes. I love this dealer 👍🏻👍🏻
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Cedar Park Nissan. If you have any further questions, please don't hesitate to reach out!
Transparent process, easy and efficient.
Transparent process, easy and efficient. Met several members of sales, service, leadership team. I am a loyal client with this being my 5th Nissan and this was by far my best buying process at Cedar Park Nissan. Thank you, Scott.
Transparent process, easy and efficient.
Transparent process, easy and efficient. Met several members of sales, service, leadership team. I am a loyal client with this being my 5th Nissan and this was by far my best buying process at Cedar Park Nissan. Thank you, Scott.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Excellent customer service!
Excellent customer service! Very trustworthy working on my vehicle! Always a very Satisfied customer! I don't take my car anywhere but to Cedar Park Nissan!
Excellent customer service!
Excellent customer service! Very trustworthy working on my vehicle! Always a very Satisfied customer! I don't take my car anywhere but to Cedar Park Nissan!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Customer service leaves a lot to be desired.
Customer service leaves a lot to be desired. Pricing online different than price at dealership.
Customer service leaves a lot to be desired.
Customer service leaves a lot to be desired. Pricing online different than price at dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback. We're very sorry to hear that your experience did not meet expectations. Clear communication and consistent pricing are extremely important to us, and it's disappointing to learn we fell short in those areas during your visit. We would appreciate the opportunity to learn more about what happened and work toward making things right. Please reach out to us directly so we can address your concerns and improve your experience. Your feedback truly helps us do better moving forward. We hope to earn back your trust in the future. Fredi Sanchez Service Director - Cedar Park Nissan 512-620-7200 | fsanchezgarcia@group1auto.com
Huge thank you to Mr Johnny.
Huge thank you to Mr Johnny. He was so kind and so compassionate. I had a flat and took my vehicle to Discount Tire first. I felt uneasy, far from seen and heard. The guy in service proceeded to tell me I needed to replace ALL 4 tires due to the treads, scoring them between 2-3. When I said no, he persisted on pushing me for a yes. I left in tears as I was already frustrated. I stopped by Nissan at Cedar Park, met Mr Johnny. Not only did I get excellent care, but I also got an HONEST report on all remaining tires, with the score of 6! This blew my mind. It?s an overall peaceful environment. The guys are awesome there. The coffee machine is fancy too lol.
Huge thank you to Mr Johnny.
Huge thank you to Mr Johnny. He was so kind and so compassionate. I had a flat and took my vehicle to Discount Tire first. I felt uneasy, far from seen and heard. The guy in service proceeded to tell me I needed to replace ALL 4 tires due to the treads, scoring them between 2-3. When I said no, he persisted on pushing me for a yes. I left in tears as I was already frustrated. I stopped by Nissan at Cedar Park, met Mr Johnny. Not only did I get excellent care, but I also got an HONEST report on all remaining tires, with the score of 6! This blew my mind. It?s an overall peaceful environment. The guys are awesome there. The coffee machine is fancy too lol.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Rita, we're happy you found Johnny to be so supportive during your experience here at Cedar Park Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent customer service.
Excellent customer service. Recommend service technician Manny very respectful and responsive. Was able to take care of my needs and more. Keep me in the loop of things. My service needs are always taken care of. Thank you all!
Excellent customer service.
Excellent customer service. Recommend service technician Manny very respectful and responsive. Was able to take care of my needs and more. Keep me in the loop of things. My service needs are always taken care of. Thank you all!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Service advisor was prompt, kept me informed and the
Service advisor was prompt, kept me informed and the vehicle was fixed before the original estimate of time completed.
Service advisor was prompt, kept me informed and the
Service advisor was prompt, kept me informed and the vehicle was fixed before the original estimate of time completed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Jay, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!