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Southbank Dodge Chrysler Jeep

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3 reviews)
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2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Southbank Dodge Chrysler Jeep from DealerRater.

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GARBAGE Company,sales Manager Al is a liar,sold me Black

GARBAGE Company,sales Manager Al is a liar,sold me Black Car,ownership s It stated as White after 3 month Flexpipe goes and the $3500 I sent on warranty is useless,Flexpipe issue should have seen at time of Safety as told to me by 7 different mechanics

GARBAGE Company,sales Manager Al is a liar,sold me Black

GARBAGE Company,sales Manager Al is a liar,sold me Black Car,ownership s It stated as White after 3 month Flexpipe goes and the $3500 I sent on warranty is useless,Flexpipe issue should have seen at time of Safety as told to me by 7 different mechanics

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Southbank dealership group provides deplorable after sale

Southbank dealership group provides deplorable after sale service. Forget trying to have any warranty repairs done correctly.

Southbank dealership group provides deplorable after sale

Southbank dealership group provides deplorable after sale service. Forget trying to have any warranty repairs done correctly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Southbank Dodge Chrysler Jeep and dealership owned

Southbank Dodge Chrysler Jeep and dealership owned CARSTAR Southbank are a nightmare to deal with. They are more interested in selling you another new car than completing warranty work correctly. Purchased a new 2020 Jeep Wrangler from them in 2019 and the paint started bubbling, chipping and peeling off almost immediately. Despite approval from Fiat Chrysler to replace all the metal parts with paint issues with factory painted components, four years later and we are still waiting for them to complete the repairs properly. Shoddy work, countless delays and aggressive sales tactics is all we have gotten from Southbank.

Southbank Dodge Chrysler Jeep and dealership owned

Southbank Dodge Chrysler Jeep and dealership owned CARSTAR Southbank are a nightmare to deal with. They are more interested in selling you another new car than completing warranty work correctly. Purchased a new 2020 Jeep Wrangler from them in 2019 and the paint started bubbling, chipping and peeling off almost immediately. Despite approval from Fiat Chrysler to replace all the metal parts with paint issues with factory painted components, four years later and we are still waiting for them to complete the repairs properly. Shoddy work, countless delays and aggressive sales tactics is all we have gotten from Southbank.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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