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Precision Hyundai

(697 reviews)
2023 state dealer award
View 12 awards
2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(697 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Precision Hyundai from DealerRater.

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Knowledgeable, Transparent and Helpful Sales Staff

My husband and I had been test driving vehicles at different Calgary dealerships. We were looking for a smaller SUV or crossover. At Precision Hyundai, we were working with Kara King. From the moment we walked into the dealership, Kara created a positive, customer focused experience. We knew that we were interested in the Tucson but Kara thoroughly explained the differences between the different trim levels and options for the car. What I appreciated most about the experience was the no pressure sales environment. Kara gave us plenty of time and space to discuss our decision and I didn't feel like I was being rushed into a purchase. She was personable, attentive and very easy going. I felt that she wanted to find me a vehicle that was the right fit, rather than trying to sell me something that I didn't need. Once we decided to purchase the Tucson, we worked with Terrilyn and Lovelyn in the financial department. We had financed a vehicle before but this experience was so much simpler and easier. We were very happy with how efficient both of the finance representatives were with the entire transaction, explaining fees and payments that were associated with our purchase. The car was ready to go in less that 2 days! I was so happy to see that Kara was there to walk us through the entire vehicle upon delivery, instead of a different "delivery specialist" as is the case with other dealerships. She was friendly and helpful, answer all of our questions. I would highly recommend Precision Hyundai. The experience was by far the best I have had in any Calgary Dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Positive purchasing experience. .

My wife and I were shopping for a new vehicle for my wife. We visited numerous dealership and found Precision Hyundai to be our favourite. Robert gave my wife all the time and attention she needed to evaluate the Hyundai Santa Fe XL. Ozzy, the sales manager, negotiated the price. They were polite, patient and respectful. We did end up buying the Santa Fe. The delivery was handled professionally. All options were installed, the car was spotless and Robert gave us a very thorough orientation. We were very pleased with our purchasing experience at Precision Hyundai.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great detail job ! And good price !

Great detail job and it was clean as promised; smelled good too. Good customer service and convenient to arrange the appointment . good communication and follow up to make sure service was satisfactory.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Detailing service

Had an excellent experience with my detailing service. Booking was fast and easy. Service was exactly as explained and the car was done very well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Absolutely Phenomenal Service

I was very impressed. Robert, Matt, Terrilyn, and Luvelyn all exceeded my expectations and went that extra mile. I would definitely highly recommend anyone to go there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very friendly and informative

I had a great experience they were extremely friendly and had my best interest in mind, they were very informative, and I would definitely recommend anyone who's looking for a vehicle to go to precision Hyundai in Calgary, Robert and Terrilynn were amazing help and couldn't ask for a better experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchase of 2016 Limited Elantra

My name is Glen Kyle. I am a repeat customer of Precision. The sales gentleman who attended on me was Dusty . Dusty was very thorough in his approach, and at no time, did he pressure or oversell the vehicle. What he did do; was educate myself on the various upgrades and differences between what I was driving, and the newer model. Besides being very professional and very courteous, he was also very honest and forthright. He certainly went the extra mile in many respects. The two of us spoke often on how important it is to maintain good relations. Dusty is a well mannered gentleman, who's been working with sales and cars now for nearly 22 years! My 2016 Elantra, has been nothing short of a great car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Down to earth excellence

I have had a great overall experience with Precision. Robert and Matt on the sales side and Terrilyn and Lovelyn in the finance office were all terrific. Professional and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Service

I purchased my Hyundai XL and Robert was the salesman. To date I have been very impressed with both Robert and the dealership in general. Robert is an extremely pleasant salesperson who has been there at anytime for me both during and after the purchase. He is very responsive to both questions and concerns at anytime. For some reason, which I believe is probably a minor, my cruise control did not turn on. I have reached out to both Robert and another staff member in the service department. Robert passed the message on to the service manager who reached out to me expressing his concerns as it is a new car. Everyone I have dealt with so far at the dealership has been extremely helpful and pleasant...in a world that we don't often see great customer service this has been a breath of fresh air. Again I am sure the cruise control issue is a simple fix so I am not concerned. Overall I am very pleased with my purchase the Hyundai XL is a great cross over. Thanks for all your efforts at Precision I look forward to dealing with you folks for years to come. Geoff H

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Five star experience

I'm a repeat customer with Precision Hyundai. I recently purchased a Santa Fe Sport from the dealership. Robert was charming and knowledgeable. It was a pleasure working with him. I worked with both Lovelyn and Terrilyn in finance and both were very professional and made financing a breeze. I have also done all of my servicing on my 2012 Elantra with Precision and she runs like a dream. Kudos to the whole team at Precision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.