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Grimsby Chrysler Dodge Jeep

(385 reviews)
2021 consumer dealer award
View 5 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(385 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grimsby Chrysler Dodge Jeep from DealerRater.

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I have been exclusively using GRIMSBY Chrysler since 2015

I have been exclusively using GRIMSBY Chrysler since 2015 when I bought my first ram Deisel 1500. I have always had awesome service from everyone there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great dealership fast and great service .

Great dealership fast and great service .Great service, fast and efficient. No complaints at all. Everyone was friendly and helpful. Will definitely be back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Great service, fast and efficient. No complaints at all. Everyone was friendly and helpful. Will definitely be back

Avoid this dealership you have been warned

Paid Search Engine Optimization to put on good reviews. Do not buy from this dealership. You have been warned. Complete clown show. If you are going to buy a car look through reviews and see my car shut off at 120km on highway after replacing crankshaft sensor 4 times. Sell xxxx product get a xxxx review.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Always a pleasure to deal with.

Always a pleasure to deal with. Never a bad experience. They have been SO helpful with all my families vehicles. Dodge, Chrysler, Nissan, Honda, all makes. 10 out of 10

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Great to have a service close to home for my Dodge

Got an appointment right away. Shane was professional and friendly. I had to come back the next day due to some concerns on my repairs, it was comforting to know the guarantee behind the repair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Recently had my oil changed.

Recently had my oil changed. The service staff were great. They accommodated me on short notice and we’re very pleasant to speak with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service, fast and efficient.

Great service, fast and efficient. No complaints at all. Everyone was friendly and helpful. Will definitely be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service great teamwork very helpful and honest.

Great service great teamwork very helpful and honest. Maryanne is very efficient in making your appointment and does her best to fit you in as soon as possible

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They have amazing customer service , are helpful

They have amazing customer service , are helpful setting up maintenance and alway put you in the right vehicle for your family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly prompt service.

Friendly prompt service. Kept customer informed. Vehicle completed faster than anticipated. Jon was knowledgeable and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.