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Grimsby Chrysler Dodge Jeep

(385 reviews)
2021 consumer dealer award
View 5 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

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Reviews

(385 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grimsby Chrysler Dodge Jeep from DealerRater.

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We love coming here for all work to be done on our truck.

We love coming here for all work to be done on our truck. The staff is great and really nice.

We love coming here for all work to be done on our truck.

We love coming here for all work to be done on our truck. The staff is great and really nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Called up booked a appointment for service , they took me

Called up booked a appointment for service , they took me in earlier then appointment performed the job perfectly, couldn't be happier with grimsby dodge. My minivan drives like it is brand new.. Keep up the great service.

Called up booked a appointment for service , they took me

Called up booked a appointment for service , they took me in earlier then appointment performed the job perfectly, couldn't be happier with grimsby dodge. My minivan drives like it is brand new.. Keep up the great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The dealership and salesman Ryan we’re a joy to deal with

The dealership and salesman Ryan we’re a joy to deal with and made the experience very pleasant found them informative, and very fair

The dealership and salesman Ryan we’re a joy to deal with

The dealership and salesman Ryan we’re a joy to deal with and made the experience very pleasant found them informative, and very fair

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I had the pleasure of working with Shane Cooper on two

I had the pleasure of working with Shane Cooper on two separate occasions while servicing my Jeep, and I cannot recommend him enough. From the very beginning, Shane went above and beyond to ensure everything was handled smoothly and efficiently. When I was unable to drive my vehicle to the dealership, Shane personally made sure it was safely transported there, which was a huge relief. He also ensured I was equipped with a vehicle to use while mine was being repaired, making what could have been a stressful experience completely hassle-free. Throughout the process, Shane kept me updated on the status of my Jeep, providing clear explanations and updates that gave me peace of mind—especially as someone who isn’t super familiar with cars. His professionalism, attention to detail, and genuine care for his customers truly stood out. Shane’s exceptional customer service and dedication to going the extra mile made all the difference, and I am so grateful for his help. If you’re looking for someone who is knowledgeable, reliable, and genuinely committed to delivering the best experience, Shane Cooper is the person to go to. Thank you, Shane, for making an otherwise daunting situation so much easier! Alexa Harding-McCullough

I had the pleasure of working with Shane Cooper on two

I had the pleasure of working with Shane Cooper on two separate occasions while servicing my Jeep, and I cannot recommend him enough. From the very beginning, Shane went above and beyond to ensure everything was handled smoothly and efficiently. When I was unable to drive my vehicle to the dealership, Shane personally made sure it was safely transported there, which was a huge relief. He also ensured I was equipped with a vehicle to use while mine was being repaired, making what could have been a stressful experience completely hassle-free. Throughout the process, Shane kept me updated on the status of my Jeep, providing clear explanations and updates that gave me peace of mind—especially as someone who isn’t super familiar with cars. His professionalism, attention to detail, and genuine care for his customers truly stood out. Shane’s exceptional customer service and dedication to going the extra mile made all the difference, and I am so grateful for his help. If you’re looking for someone who is knowledgeable, reliable, and genuinely committed to delivering the best experience, Shane Cooper is the person to go to. Thank you, Shane, for making an otherwise daunting situation so much easier! Alexa Harding-McCullough

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Professional as can be.

Professional as can be.look forward to my next visit in fact. The consideration and respect received, did not go unrecognized. Thank you

Professional as can be.

Professional as can be.look forward to my next visit in fact. The consideration and respect received, did not go unrecognized. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Courteous and professional service received for my

Courteous and professional service received for my maintenance service received oil change, tire rotation and peace of mind check

Courteous and professional service received for my

Courteous and professional service received for my maintenance service received oil change, tire rotation and peace of mind check

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Mike and his service team were able to diagnose a random

Mike and his service team were able to diagnose a random electrical issue and resolve a vibration issue on my Ram Limited with low KM. Long time customer with repeat service and vehicle purchases. Would recommend

Mike and his service team were able to diagnose a random

Mike and his service team were able to diagnose a random electrical issue and resolve a vibration issue on my Ram Limited with low KM. Long time customer with repeat service and vehicle purchases. Would recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Have dealt with this dealership for about twenty years

Have dealt with this dealership for about twenty years and always experience courteous and excellent service.

Have dealt with this dealership for about twenty years

Have dealt with this dealership for about twenty years and always experience courteous and excellent service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great friendly staff.

Great friendly staff. Customer Care is their number one priority. My #1 go to dealership

Great friendly staff.

Great friendly staff. Customer Care is their number one priority. My #1 go to dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Thanks for your immediate service and updates on my

Thanks for your immediate service and updates on my difficult problem. I was able to get my vehicle back the same day. The staff was very courteous and explained the findings well

Thanks for your immediate service and updates on my

Thanks for your immediate service and updates on my difficult problem. I was able to get my vehicle back the same day. The staff was very courteous and explained the findings well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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