Reviews
Logan, Terry, and Teri were amazing to deal with—very
Logan, Terry, and Teri were amazing to deal with—very kind people who created a comfortable and positive atmosphere to shop in. Thank you so much for that! They were supportive in answering all my questions, both before and after my vehicle purchase. I was even given a loaner vehicle so I could get to work until the weekend, when I’d be ready to pick up my new vehicle. I’m looking forward to picking up my new SUV this weekend and returning to this dealership for future servicing! Buying a new vehicle is a major decision for most people, and I highly recommend this dealership for its excellent customer service, great vehicles, and solid warranty packages.
Logan, Terry, and Teri were amazing to deal with—very
Logan, Terry, and Teri were amazing to deal with—very kind people who created a comfortable and positive atmosphere to shop in. Thank you so much for that! They were supportive in answering all my questions, both before and after my vehicle purchase. I was even given a loaner vehicle so I could get to work until the weekend, when I’d be ready to pick up my new vehicle. I’m looking forward to picking up my new SUV this weekend and returning to this dealership for future servicing! Buying a new vehicle is a major decision for most people, and I highly recommend this dealership for its excellent customer service, great vehicles, and solid warranty packages.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
GP Volkswagen has always treated me fairly and with
GP Volkswagen has always treated me fairly and with respect, this includes all departments (sales/service/parts).
GP Volkswagen has always treated me fairly and with
GP Volkswagen has always treated me fairly and with respect, this includes all departments (sales/service/parts).
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Bbrenton, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Grande Prairie Volkswagen
NavPreet Kaler is a very good sales lady she try her best
NavPreet Kaler is a very good sales lady she try her best to make your purchase the best place to buy a vehicle
NavPreet Kaler is a very good sales lady she try her best
NavPreet Kaler is a very good sales lady she try her best to make your purchase the best place to buy a vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Susannazacharias, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Kind staff, smooth process, clean facility, detailed
Kind staff, smooth process, clean facility, detailed explanation, reliable car, no pressure, overall positive experience.
Kind staff, smooth process, clean facility, detailed
Kind staff, smooth process, clean facility, detailed explanation, reliable car, no pressure, overall positive experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hkaryna413, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!
Nav Preet is kind, patient, and attentive—truly making
Nav Preet is kind, patient, and attentive—truly making the whole experience much more pleasant and easy.
Nav Preet is kind, patient, and attentive—truly making
Nav Preet is kind, patient, and attentive—truly making the whole experience much more pleasant and easy.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hkaryna413, we're happy you found our staff to be so supportive during your experience here at Grande Prairie Volkswagen. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jessica is great.
Jessica is great. Excellent service And very knowledgeable and friendly. They have my future business
Jessica is great.
Jessica is great. Excellent service And very knowledgeable and friendly. They have my future business
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ivan, thank you for your kind review; we are happy to pass along your comments to the team here at Grande Prairie Volkswagen! We are always more than happy to assist you if anything else comes up. Take care!
I had a great experience at Grande Prairie Volkswagen.
I had a great experience at Grande Prairie Volkswagen. The staff were professional, respectful, and attentive from the moment I walked in. The service was smooth, and everyone I dealt with was courteous and knowledgeable. It’s clear they care about their customers and take pride in offering top-notch service. I highly recommend Grande Prairie Volkswagen to anyone looking for a dealership that truly values its clients. Thank you for the excellent experience!
I had a great experience at Grande Prairie Volkswagen.
I had a great experience at Grande Prairie Volkswagen. The staff were professional, respectful, and attentive from the moment I walked in. The service was smooth, and everyone I dealt with was courteous and knowledgeable. It’s clear they care about their customers and take pride in offering top-notch service. I highly recommend Grande Prairie Volkswagen to anyone looking for a dealership that truly values its clients. Thank you for the excellent experience!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Marco Risa, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Grande Prairie Volkswagen!
I always get great service from Grande Prairie
I always get great service from Grande Prairie Volkswsgen. The team is always so friendly and helpful.
I always get great service from Grande Prairie
I always get great service from Grande Prairie Volkswsgen. The team is always so friendly and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Madison, thank you for taking the time to leave a review for us at Grande Prairie Volkswagen. We're happy we could meet your expectations!
The service is always quick and efficient and they
The service is always quick and efficient and they managed to squeeze me in and also washed my vehicle for me
The service is always quick and efficient and they
The service is always quick and efficient and they managed to squeeze me in and also washed my vehicle for me
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kevinrderasp, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
Very disappointed with the service.
Very disappointed with the service. Expecting a professional job and communication as to difficulties that may have arose but just mentioned in the fact that there may be a gap that will let water into the cab in the written paper to pick up my vehicle. Now I have to spend more money to get this fixed correctly so there isn’t water coming into my vehicle! It takes a minute to communicate with your customers. The “fix” not only cost over $500 but it’s no better now than previous!
Very disappointed with the service.
Very disappointed with the service. Expecting a professional job and communication as to difficulties that may have arose but just mentioned in the fact that there may be a gap that will let water into the cab in the written paper to pick up my vehicle. Now I have to spend more money to get this fixed correctly so there isn’t water coming into my vehicle! It takes a minute to communicate with your customers. The “fix” not only cost over $500 but it’s no better now than previous!
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Joanne.shepherd, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (587) 803-8307 when you have a chance. Thank you, and we look forward to hearing from you.