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Autovalue Hyundai Niagara Falls

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1 review)
2023 consumer dealer award
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2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1 review)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autovalue Hyundai Niagara Falls from DealerRater.

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Very disappointed

We sold our car to AutoValue Hyunda after they called me to buy my 2016 Elantrai, actually the customer called the car coin toss. We were given a cheque from AutoValue Hyundai that we found out from our bank was fraudulent . Needless to say I was furious and went to the dealership and spoke with Matt the sales manager, who advised us they had known about the issue for 3 days. When I asked why they didn't call us to advise so they could rectify the situation he had no answer. We did get another cheque to replace the fraudulent one. I also advised Matt he should be compensating us for the 3 hours we lost dealing with the bank, it has been quite a while now and nothing has been done with compensating us. My daughter bought a car there a week later against my better judgement, they also advised her they will be compensating us. Well needless to say still nothing. We have purchased 3 cars here but will never purchase another vehicle at this location.

Very disappointed

We sold our car to AutoValue Hyunda after they called me to buy my 2016 Elantrai, actually the customer called the car coin toss. We were given a cheque from AutoValue Hyundai that we found out from our bank was fraudulent . Needless to say I was furious and went to the dealership and spoke with Matt the sales manager, who advised us they had known about the issue for 3 days. When I asked why they didn't call us to advise so they could rectify the situation he had no answer. We did get another cheque to replace the fraudulent one. I also advised Matt he should be compensating us for the 3 hours we lost dealing with the bank, it has been quite a while now and nothing has been done with compensating us. My daughter bought a car there a week later against my better judgement, they also advised her they will be compensating us. Well needless to say still nothing. We have purchased 3 cars here but will never purchase another vehicle at this location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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