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Northland Volkswagen

(965 reviews)

Reviews

(965 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I needed service, was from out of town, and Northland

I needed service, was from out of town, and Northland Volkswagen was able to get my car in and services quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Clean, and very friendly staff.

Clean, and very friendly staff. Answered all my questions honestly. Nikki was great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good attitude, responsible and friendly.

Good attitude, responsible and friendly. Will visit again if I need any future services to my vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Consistently excellent in assisting me for scheduled and

Consistently excellent in assisting me for scheduled and unscheduled vw maintenance or repair. Attention to detail including shuttle service from and to, completing the work on time or early and explaining issues to me with language I can understand. Twenty years at the same dealership and still happy with the vw and the customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Went in to look at used, bought a new Tiguan!

Went in to look at used, bought a new Tiguan! Nikki was so great to deal with, even though she was being pulled in a few directions. She made sure we never felt rushed. She is very knowledgeable about the VW’s and efficiently went over so many things for us. Madison was also efficient and had our financing handled without a glitch. Purchasing a car was fun, not stressful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very helpful and informative.

Very helpful and informative. Great team very friendly. Great deal. Will happily go back for maintenance and future purchases

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service and amazing staff.

Great service and amazing staff. They were fair accommodating and professional. I would recommend strongly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They are not good at letting you know when your car is

They are not good at letting you know when your car is ready to be picked up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

First visit and I’m a long time VW owner from out of

First visit and I’m a long time VW owner from out of town..service advisor Sidney is one of the best I have had…Great all around service, thanks…

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Alejandro was so helpful and great to deal with and

Alejandro was so helpful and great to deal with and Madison was great with the financing! This is my second vehicle from Northland and I’d definitely go back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.