Reviews
I needed service, was from out of town, and Northland
I needed service, was from out of town, and Northland Volkswagen was able to get my car in and services quickly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Clean, and very friendly staff.
Clean, and very friendly staff. Answered all my questions honestly. Nikki was great to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good attitude, responsible and friendly.
Good attitude, responsible and friendly. Will visit again if I need any future services to my vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Consistently excellent in assisting me for scheduled and
Consistently excellent in assisting me for scheduled and unscheduled vw maintenance or repair. Attention to detail including shuttle service from and to, completing the work on time or early and explaining issues to me with language I can understand. Twenty years at the same dealership and still happy with the vw and the customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Went in to look at used, bought a new Tiguan!
Went in to look at used, bought a new Tiguan! Nikki was so great to deal with, even though she was being pulled in a few directions. She made sure we never felt rushed. She is very knowledgeable about the VW’s and efficiently went over so many things for us. Madison was also efficient and had our financing handled without a glitch. Purchasing a car was fun, not stressful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very helpful and informative.
Very helpful and informative. Great team very friendly. Great deal. Will happily go back for maintenance and future purchases
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service and amazing staff.
Great service and amazing staff. They were fair accommodating and professional. I would recommend strongly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They are not good at letting you know when your car is
They are not good at letting you know when your car is ready to be picked up.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
First visit and I’m a long time VW owner from out of
First visit and I’m a long time VW owner from out of town..service advisor Sidney is one of the best I have had…Great all around service, thanks…
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Alejandro was so helpful and great to deal with and
Alejandro was so helpful and great to deal with and Madison was great with the financing! This is my second vehicle from Northland and I’d definitely go back!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car