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Zender Ford Sales Ltd.

(802 reviews)
2025 consumer dealer award
View 10 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

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Reviews

(802 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Zender Ford Sales Ltd. from DealerRater.

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Quick and accurate service provided by Quick Lane service

Quick and accurate service provided by Quick Lane service team at Zender Ford Spruce Grove

Quick and accurate service provided by Quick Lane service

Quick and accurate service provided by Quick Lane service team at Zender Ford Spruce Grove

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Friendly staff.

Friendly staff. Coffee area is perfect. Timely updates on the status of the vehicle. Nice showroom.

Friendly staff.

Friendly staff. Coffee area is perfect. Timely updates on the status of the vehicle. Nice showroom.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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This dealership is very friendly professional & very

This dealership is very friendly professional & very helpful. I will recommend anyone to this dealership.

This dealership is very friendly professional & very

This dealership is very friendly professional & very helpful. I will recommend anyone to this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Everyone we dealt with was amazing!

Everyone we dealt with was amazing! Our salesman Rob was friendly, efficient and knowledgeable. Was working with a short timeline, but they found exactly what we needed right away and made the transaction seamless. Thanks Zender Ford!

Everyone we dealt with was amazing!

Everyone we dealt with was amazing! Our salesman Rob was friendly, efficient and knowledgeable. Was working with a short timeline, but they found exactly what we needed right away and made the transaction seamless. Thanks Zender Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Brought the truck in and it came out when they said it

Brought the truck in and it came out when they said it would. Awesome job.

Brought the truck in and it came out when they said it

Brought the truck in and it came out when they said it would. Awesome job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Very courteous helpful in the decision of tires and

Very courteous helpful in the decision of tires and appointment times. I had to pass on the first appointment and there was a time within two days.

Very courteous helpful in the decision of tires and

Very courteous helpful in the decision of tires and appointment times. I had to pass on the first appointment and there was a time within two days.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Had a problem and the customer service listened and help

Had a problem and the customer service listened and help solve it with knowledge and kindness.

Had a problem and the customer service listened and help

Had a problem and the customer service listened and help solve it with knowledge and kindness.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Drove in and spoke to Steven Babich in parts about non

Drove in and spoke to Steven Babich in parts about non stockable replacement items.for my recently purchased used 2018 Ford Transit Van. He was kind and provided me a quote. I asked about tires also and he kindly directed me in to tire sales during construction….very friendly customer service. I had spent an hour that afternoon trying elsewhere at 3 different locations as I try to shop locally by comparing with 3 other local competitors with pricing.and quality of tire composition, my last stop was to give Zender a chance to purchase tires also ASAP.. After careful discussion with Faz Resian about all weather tire composition it was scheduled for next day install, with drop off scheduled at 10am. I ran late dropping off at 11am and still had my vehicle by end of day tires installed and balance with report provided about good brake pad levels. Drove into Edmonton next day and returned to Zender to get tires re-torqued. I would recommend to both friends and family for future service, parts and tire replacement to save time and money. Thanks, Tony Paul

Drove in and spoke to Steven Babich in parts about non

Drove in and spoke to Steven Babich in parts about non stockable replacement items.for my recently purchased used 2018 Ford Transit Van. He was kind and provided me a quote. I asked about tires also and he kindly directed me in to tire sales during construction….very friendly customer service. I had spent an hour that afternoon trying elsewhere at 3 different locations as I try to shop locally by comparing with 3 other local competitors with pricing.and quality of tire composition, my last stop was to give Zender a chance to purchase tires also ASAP.. After careful discussion with Faz Resian about all weather tire composition it was scheduled for next day install, with drop off scheduled at 10am. I ran late dropping off at 11am and still had my vehicle by end of day tires installed and balance with report provided about good brake pad levels. Drove into Edmonton next day and returned to Zender to get tires re-torqued. I would recommend to both friends and family for future service, parts and tire replacement to save time and money. Thanks, Tony Paul

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Service was great she kept me informed about what was

Service was great she kept me informed about what was happening. I gave a 4 rating only because I had to wait for parts but will be back.

Service was great she kept me informed about what was

Service was great she kept me informed about what was happening. I gave a 4 rating only because I had to wait for parts but will be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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They were quick and professional.

They were quick and professional. Not pushy. Truck was ready when they said it would be.

They were quick and professional.

They were quick and professional. Not pushy. Truck was ready when they said it would be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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