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Finch Hyundai

(1,123 reviews)
2021 state dealer award
View 13 awards
2021 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,123 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Finch Hyundai from DealerRater.

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Great Customer Service

We ended up purchasing a 2015 Santa Fe from Sean. We did not know much about the Hyundai SUV offerings but Sean was great in summarizing the benefits, features and value for the money. Would be happy to recommend friends calling Sean directly .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Customer Service

Our family has dealt with Sean for years. We continue to come back to Fich because of Sean and his great customer service. The great service continues even after we have purchased the car. Sean's knowledge and helpfuness i some of the best around.I will contiune to refer all of my family and freiends to Sean

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Very satisfied customer

Sean could not of been more helpful when buying my first car. Sean made sure I was 100% satisfied before making any final decisions. I will recommend Sean to anyone who is looking for an honest, down to earth, genuine sales personel. I love my new car and brag to all my friends what a great experience I had with him and how easy he made it for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Jameel Fayad

I have dealt with Jameel twice in the last 3 years. I have never purchased two vehicles off the same sales person before. I am a retail manager that appreciates the personal touch as well as professionalism. Jameel has always gone above and beyond to delivery my vehicle ahead of schedule! Lucky for him as I'm a very impatient person. I would not deal with anyone else, he definately top notch sales person!!!!!:)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great place to buy your Vehicle

I met Jameel Fayad on my second visit. He actually went to the first agent to consent whether he could serve me. :). This shows they have great understanding between them as co-workers. Jameel never once forced us to sign a deal. His attitude and behavior was very friendly and professional. He made us feel comfortable, very knowledgeable which made us make the decision that very day. I own a 2013 Tucson GLS FWD now which i bought from Finch Hyundai. Its been over two years and i have moved to Toronto. I miss the customer service. I have actually booked an appointment with Finch Hyundai for my 48K service. Trust me it will be worth the traveling. :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

INCREDIBLE EXPERIENCE!

If you need a new car, go see Steve!! usually I hate going to dealerships because most sales people are pushy, impatient, and only looking out for themeselves. Steve totally changed my view of car sales. He gave us all the info upfront, was patient and made the experience fun. Our new elantra is awesome. Buying a car should be fun, not stressful, right?! So trust me, ask for Steve.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly, Professional, Knowledgeable

I appreciated Steve's help in purchasing a new vehicle.! He was patient, informative, willing to give me as much help as needed in a very professional manner! Took me step by step through the purchasing process, and followed up to see how I was doing with my new Hyundai Tuscon! He was very patient, outgoing, and informative!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly

They are very friendly there and care about their customers. They are not pushy as some places are. They get you in when time for service and have a clean waiting area as well as fresh baked cookies and hot coffee.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

better than their competitors

I don't like buying cars. The car sales people are.....well....no the most honest people. Finch Hyundai was much better then their competitors in south western Ontario. I went to many different dealerships......all were dirty, slimy sales weasels. Finch Hyundai was the only one that didn't xxxx me off. The worst was sarnia Hyundai.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great and Friendly Service!

Everyone I came in contact with was friendly, knowledgeable and wonderful to work with! Love my car and thank you again! I would highly recommend Hyundai!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.