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AutoNation Chevrolet West Amarillo

(1,013 reviews)
Visit AutoNation Chevrolet West Amarillo
Sales hours: 8:00am to 8:00pm
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Sales
Monday 8:00am–8:00pm
Tuesday 8:00am–8:00pm
Wednesday 8:00am–8:00pm
Thursday 8:00am–8:00pm
Friday 8:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (855) 232-9083 (855) 232-9083
Used (855) 233-8106 (855) 233-8106
Service (855) 235-0402 (855) 235-0402

Inventory

See all 145 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2017.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Reviews

(1,013 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chevrolet West Amarillo from DealerRater.

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I?m satisfied to buy my new Chevrolet equinox lt and I

I?m satisfied to buy my new Chevrolet equinox lt and I will be shared my friends and family next time I will be buy again for my daughters

I?m satisfied to buy my new Chevrolet equinox lt and I

I?m satisfied to buy my new Chevrolet equinox lt and I will be shared my friends and family next time I will be buy again for my daughters

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Man, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

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The dealership is always clean and I am attended by

The dealership is always clean and I am attended by helpful and friendly people. Access to the dealership from the street is very accessible. Visits are a pleasure.

The dealership is always clean and I am attended by

The dealership is always clean and I am attended by helpful and friendly people. Access to the dealership from the street is very accessible. Visits are a pleasure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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went out of their way to accommodate me and was kind and

went out of their way to accommodate me and was kind and very helpful with the rides.

went out of their way to accommodate me and was kind and

went out of their way to accommodate me and was kind and very helpful with the rides.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great buying experience They explained the process I

Great buying experience They explained the process I was very pleased with personnel Jenifer Stafford was the sales rep she was very friendly and helped me learn all the features of the car

Great buying experience They explained the process I

Great buying experience They explained the process I was very pleased with personnel Jenifer Stafford was the sales rep she was very friendly and helped me learn all the features of the car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Cindy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

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I have been here before and I like the service.

I have been here before and I like the service. As of now I wouldn't trust anybody else with my truck. I know that if I take my truck anywhere else I might save a buck or two but here I know the work is guaranteed and it's well done.

I have been here before and I like the service.

I have been here before and I like the service. As of now I wouldn't trust anybody else with my truck. I know that if I take my truck anywhere else I might save a buck or two but here I know the work is guaranteed and it's well done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great place to do business.

Great place to do business. Friendly staff makes buying a car a very pleasant experience.

Great place to do business.

Great place to do business. Friendly staff makes buying a car a very pleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Nathan is fantastic in service.

Nathan is fantastic in service. Very professional and caring. Excellent in knowledge. The whole service department is great.

Nathan is fantastic in service.

Nathan is fantastic in service. Very professional and caring. Excellent in knowledge. The whole service department is great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I have dealing with auto nation for along.

I have dealing with auto nation for along. Time I always got good service from them

I have dealing with auto nation for along.

I have dealing with auto nation for along. Time I always got good service from them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I towed my car there for repair.

I towed my car there for repair. They were not open because their online website hours did not match their actual hours. When I?d called, they said they were a week behind. I called for an update throughout the week, but my calls were not returned. I finally talked to someone on Thursday. Ended up, my battery cable was loose. They were going to charge me for a diagnostic test, until I reminded them that I bought my car there, and they?d previously told me there would be no charge for that. I was charged almost $100 for about 10 minutes, at most, of actual work to screw in the bolt to tighten it back up and regain battery connection.

I towed my car there for repair.

I towed my car there for repair. They were not open because their online website hours did not match their actual hours. When I?d called, they said they were a week behind. I called for an update throughout the week, but my calls were not returned. I finally talked to someone on Thursday. Ended up, my battery cable was loose. They were going to charge me for a diagnostic test, until I reminded them that I bought my car there, and they?d previously told me there would be no charge for that. I was charged almost $100 for about 10 minutes, at most, of actual work to screw in the bolt to tighten it back up and regain battery connection.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Kristi, we regret to hear that you are displeased with your recent experience with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (806) 318-0057 to discuss what we can do to help.

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My salesperson Jenna was amazing and helped us get me

My salesperson Jenna was amazing and helped us get me into a new CT5 sport.

My salesperson Jenna was amazing and helped us get me

My salesperson Jenna was amazing and helped us get me into a new CT5 sport.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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