Reviews
The best car buying experiences Ive had, and I have had many
I have purchased new and used cars before, from different dealerships all over the Atlanta area. A total of 10 counting this one. Plus 2 bikes, but I'm not counting those. I have had absolutely TERRIBLE experiences, and I have had okay experiences. This was, without a doubt the best of them. What made the difference- Sam Rangel. My wife shopped around online and found a van she wanted to look at, and it happened to be at the Hardy Superstore. She went by herself to check it out. She met Sam. Sam was the opposite of what many come to think of when they think of a used car salesman. Sam was very kind and helped her. He listened to her and genuinely desired to help her find what she was looking for. I know most good sales people are like that, but there are some that don't have a customer service quality to them, but Sam does. She never felt pressured. Sam made us feel like he was on our side of things- whether it was the vehicle, the negotiation, the financing, or whatever. He was our representative. I love looking at cars, and investigating them, but absolutely HATE haggling and the actual car buying part. Sitting and waiting forever, going back and forth. Then when you are done, you have to wait for the vehicle to be cleaned and gassed...ugh. Did I say I HATE car buying? So this time, I done the whole deal with Sam through text messaging! A first for me. Whenever I asked for something, Sam replied. Sam's manager, and Finance closer- Mitch Feraco made a great team. And he had the van ready so when we got there, we signed and drove away! So, if you find a vehicle at the Hardy Superstore, or need someone to help you find one, call Sam Rangel- you wont regret it. Tell Sam I sent you, he will take great care of you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
OMWow! That is SAM .. for sure! :) So very happy to hear you and your wife had an amazing experience with him and with the Hardy Team! He definitely goes above and beyond every day and in every way! Welcome to the Hardy Family! We Love You & We Need You~!
Great Service!
If you want someone who is down to earth, funny, and knows how to handle business....I recommend Sam Rangel. He is awesome! He helped us trade our truck on a new car and he made the process a breeze. We have been car shopping for a few weeks and we went to 2 different dealerships before we found Hardy Superstore. Long story short, the other dealerships wasted our time and did not stick to their word. My husband inquired about a car at Hardy via phone and spoke with Sam and he was very polite and was understanding. As soon as we got to the dealership Sam let us check out the car and then we test drove it. From there the process went smooth. We had a deal working within minutes. We were there for a little over 2 hours but drove off with a new car. Mitch was also very informative and helpful on the financing part of the process! Great work Sam and Mitch! Highly recommended these guys. Everyone seemed so willing to help, so I recommend anyone. PS sorry for keeping you guys there after closing, but thank you thank you thank you for all the hard work!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your purchase and thank you for the kind words about Sam and Mitch. Those are more then words ..these guys make those facts day in and day out. :) Striving daily to meet the needs of our Customers. Welcome to the Hardy Family! We Love You & We Need You!
Terrific customer service
We originally went to buy a truck for my husband and ended up leaving with two vehicles! the service we received from beginning to end nd was amazing. Will definitely recommend to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
TWO NEW VEHICLES! How exciting! :) Brett is a sweetheart and such a hard worker. Welcome to the Hardy Family! We Love You & We Need You!
Very professional and like family.
We had a great experience with the dealership and Billy Burnett he is by far the best salesman we have ever worked with. We bought Equinox new and it’s great. Billy is very knowledgeable and knows his product.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best place EVER!!!
Hardy is definitely a great place. When we first walked in at 5:45p (they close at 6p) they made us feel right at home. They worked with us and we found the right truck with the right deal. They went over and beyond hospitality. We will be going back to get my wife a car soon.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
To meet Brett is to love him! Better yet to have him working for you! He always puts his customers FIRST and goes the extra mile! Welcome to the Hardy Family! We Love You & We Need You!
ANS AWESOME SALE REP
Jerome is and Awesome Sale Rep!! He knows what to say and do to want to make and help you choose the right Vehicle. I have bought 4 cars from him and all his truth and Hard work is the reason I will keep coming back for all my vehicle needs. Thanks Jerome Johnson for making all my vehicle needs so Awesome.Mrs. Carlyle
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
WOW 4 CARS From Jerome!?! That is AWESOME and a testament to how he conducts himself day in and day out. His customers are his utmost priority and it always shows. Thank you for staying with us! We Love You & We Need You!
No Hassel and honest!
I will admit that I went into the dealership with fear. However, after this man approached me he put all my fears at ease and made the car buying experience wonderful! I personally would not mind going back to the dealership the next time I need to buy another car! I would definitely ask for this man or Steve as they were never harassing or pressuring! They both made my first time buying a car a wonderful experience!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
So happy to hear that your time with Steve, Jerome, and our Team was comfortable and enjoyable. They are a great team and great representatives for their Customers. They fight for their people. Welcome to the Hardy Family! We Love You and We Need You!
Best car buying experience of my life.
The staff at Hardy is awesome, and my salesman Steve Garner is hands down the best. He stayed in touch with me the whole process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
April! A HUGE Congratulations to you! It was a pleasure to work with you! Thank you for all your time and your business. We Love You & We Need You!
Nice friendly clean atmosphere,
My experience with this dealership was fast and friendly went beyond my expectation!!! Thanks I will recommend hardy Chevrolet / GMC to my family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellence
Ask for Dan, excellence for the door . My husband brought a Silverado and he is still smiling. We were very pleased with our experience at Hardy's.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Happiness that lasts and lasts is priceless! Welcome to the Hardy Family! We Love You & We Need You!