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Meet Bobby Summerlin

Bobby Summerlin headshot
Used Car Sales Manager
(21 reviews)

Reviews

Unhelpful and No Communication involved.

Unhelpful and No Communication involved. Purchased a car, that we paid in full, on the first week of May and didn't receive the title till 6 months later. They sold a car to me that they didn't have the title to, but were very quick to take the payment for sure. We had to call each time to know the status on our plates and title, but it was always a "WHO KNOWS" type of response each time and a "I'll call you tomorrow" with no phone call the next day. I went to them each time and wasted my time, hardy never gave a courtesy call on their time. There was always a contradicting excuse from one manager to the another. They were buying time for themselves. I should've asked about hardy dealership, seems like several people have had an issue with them according to the lawyer. I went through six months frustration, no sense of communicating from them, and hired a lawyer to finally get my title and plates.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Steve was very good with answering all my questions

Steve was very good with answering all my questions regarding the truck and knew all details pertaining to the truck,he made the whole process very easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

All were tremendous including Marcus and Rebecca.

All were tremendous including Marcus and Rebecca. They were helpful, considerate, and very professional. Thans

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing customer service and really listened to my needs!

Amazing customer service and really listened to my needs! Everyone went over and beyond to help me make the right decision.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Austin was great!

Austin was great!!! He made the process quick and easy! Would recommend him and Hardy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Professional people.

Professional people. Great experience. The entire experience was fantastic. I will always by my cars from the “Hardy Boys “.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Treated us like family.

Treated us like family. A very pleasant experience. Sales people were very knowledgeable and nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Super people great people super super super super super...

Super people great people super super super super super great people love them thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They were very pleasant and helpful. They listened to our...

They were very pleasant and helpful. They listened to our needs which made our transaction of buying a vehicle real easy and quickly. We are very thankful and appreciative.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome place to get a car and the service was awesome...

Awesome place to get a car and the service was awesome and so was the people We recommended other people to visit the super store Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.