Reviews
Write a reviewTemecula Audi is awesome!!
We purchased a 2018 Q7 from Audi of temecula after out 2017 Q7 was totaled in an accident and I was overwhelmed with the customer service of Temecula Audi and their entire staff during the ordering process. They bent over backwards for us and gave us a courtesy car during the ordering time. I cant speak enough about the professionalism and customer service. When you purchase the vehicle, they will sit with you and explain every feature. They were even willing to drive it to my house to help me with the garage door programming process. I am definitely sold on this product and recommend it to anyone.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Justin Klopfenstein, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi Temecula.
My first Audi purchase
I went into the dealership to just look as my car broke down. I knew what I was looking for, but an Audi was not on my short list due to the "luxury car" label. I did not see myself fitting into this category for lots of reasons.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nathaniel Gonzalez, we are glad we could help!
Feedback
Service advisor was excellent he took the time with us to explain the service process and went over some of our needs
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Audi Temcula
The facility was beautiful, I was greeted as soon as I walked through the door. Everyone was very friendly and helpful. The buying process was very smooth and actually quick. If I am in the market for an Audi again I would definitely return.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service with a smile
As always service is always prompt, and you are always treated right.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Professional service at Audi Temecual
The work gets done and you receive smiles all around
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Veronica Delia, we are very happy we could provide you with a positive experience!
Audi of Temecula auto service
The Service Department at the Temecula Audi dealership is outstanding. Felipe is the best!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks again for the recommendation, and have an amazing day!
Audi Temecula Service Department
Great customer service!! Quality work, and I appreciated them keeping me updated of the service status throughout the day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kym Leigh, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!
Terrible Service!
Was ignored when trying to picking up car. Had to wait several minutes while everyone working was doing how knows what! (No other customers there) Service writer would rather help people on the phone than help a LIVE person! Service manager just hides in his office! Terrible Customer Service! I?m glad I didn?t buy my new car here!
- Customer service 1.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Neil - Falling short of meeting your expectations is not to the standards we strive to achieve. Your review will serve as constructive feedback to our entire staff for future incidents in regard to customer service and communication. Thank you providing this information so we can improve upon our services. Audi Temecula
Service for My Wife's A4
Service was excellent, Called and made an appointment with Philippe. He got me right and right out.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fred - We really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.