Dastrup Auto Inc.

They did a great job helping me through the car shopping process. Great help with finance options and helping make it work in my budget. They were late opening, according to posted hours so i had to wait for help

You will get hosed by these guys. What happened to ethical people in the world? Well...they aren't here. If you give them your money, you'll regret it every time you jump in your ride.

How sad that this dealership has such amazing reviews when we had the experience we did. My fiancé found a truck that he absolutely loved and we were so excited to take it home. We had nothing but problems after we drove it off the lot!! We left a few things in our old truck and didn't realize until we were already on our way home (2 hours away). Funny that some of it was left in the drivers seat and Sebastian (the guy who sold us the truck) got in the truck as we were leaving but didn't think to call and let us know that we had left those things. The dealership had already closed but as soon as we realized things had been left, my fiancé called Sebastian and let him know. When he got back to us, he said he could "see" if we could get his stuff back but acted as if it wasn't guaranteed because the truck had already been taken to the shop. They discussed shipping the stuff to us but because my fiance had to go back that way, he told them he would stop and pick it all up, which apparently they weren't expecting him to follow through on. The main thing we were concerned about getting back was a $200 pair of Bat Wolf Oakley sunglasses that he's had for probably 7 years now (I have plenty of pictures).Well guess what just so happened to be missing when my fiance went to get his stuff?? You guessed it, the expensive sunglasses we were worried about. His other pair of sunglasses were there, pulled out of its carrying case and the carrying case for the Oakley's was nonchalantly stuffed in between the seat on the driver side. All the rest of his belongings seemed to be there but had clearly been picked through even though we had told you guys right away that we had left stuff. My fiance went back and forth with these guys on replacing the sunglasses and supposedly, some new ones were ordered and shipped to our home. Coming up on about 2 months since he was told the glasses were getting shipped and they are still not here. Asked twice for a tracking number, got no response. On the lot, there was a small oil leak that my fiancé immediately noticed. This was covered under warranty so wasn't a huge concern in our buying decision. We were aware of THAT problem. Not even a full week of having the truck and we had to take it to the shop because we noticed a water leak. Turns out the radiator and radiator hose needed to be replaced. A $1500 fix on a truck we hadn't even taken off the highway yet. Thankfully (or so we thought), we spent an extra $4000 on a warranty! The local dealership we took the truck to for repairs called the number they were supposed to for the warranty claim and they said we weren't covered and the dealership sold us the wrong warranty. After another couple weeks of back and forth, we finally got things "sorted out" with the warranty, if you could call it that. Dastrup decided to only cover a portion of the repairs that are supposed to be covered under this "warranty" we bought because they think our local dealership was over charging for the repairs. Now it's clear why you pushed the warranty so hard, you were more concerned about how much money you could make off of us than whether or not you were honest with us. Grateful that we were at least able to cancel that. Just trying to save someone else the headache and waste of time we suffered with these people. We spent $50,000 on a vehicle to have you guys STEAL our property, give us the run around and have multiple people on your team LIE to us when you should have been bending over backwards to help us get the whole situation straightened out. What a disappointment it turned out to be dealing with Dastrup Auto.

It was an amazing experience. All the employees were great to work with. They were Honest and willing to help. I did not feel pushed into the sell. They did not make me go around and around in circles. It was straight forward. Thank you for making this day amazing and fun.