Reviews
Write a reviewHad a great time here !!!
very nice cars! dealer changed my brakes and rotors free of cost with no problems. ask for chris
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
GREAT SERVICE! SEE CHRIS!
Excellent service. Personable. No complaints. Their cars are in great condition. Really neat place!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Car Buying Experience Ever
After going to many independent dealers, I came (skeptically) to Platinum Auto Group. this was hands down the best experience I've ever had buying a used car. The showroom is beautifully appointed and my sales person, Chris, was fantastic. They gave me a great price on my trade in and made the whole experience seamless. I would recommend this group highly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dealership did a great job taking care of me
I want to personally Thank the owner Alan for providing the best customer service and professionalism to help resolve my issue at the dealership, He showed great leadership in providing a solution to my problem (when he did not have to) and made sure I was taken care of and satisfied with the solution which I was, I appreciate all of his and staffs help, I will definitely recommend this dealership to my friends and family in the future, once again Thank You for all of your help
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
All talk, no customer service ..
Purchased car there two weeks ago. Drove it for a week and the suspension didn't lay correctly and was tilted. Brought it in for service, was told no problem, we will take care of you. Every day for a week got the run around saying it was being worked on and should be fixed the following day. This went on for over a week, still no returned car, and still no definitive fate as to when it will be fixed. Stay far, far away from this place!
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
stephanie S
Christpher B made my entire experience wonderful from start to finish.. I wasmt hurried or intimidated.. He explained everything Kudos to u all. I love the way the dealership is designed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A completely satisfied customer!
Friendliest used car dealership staff that I've ever dealt with! My salesman, Chris, was a true professional that was honest and not in the least bit pushy. They held the car for me due to a family emergency for 5 days with just my word and a small deposit. I truly enjoyed purchasing my 2002 Porsche 911 from them and will definitely refer anyone that is looking to purchase a good quality used vehicle. Thanks Platinum! Johnny A.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Exceptional Quality
I purchased a pre-owned BMW 750LI Xdrive 2013 that is mint. The car was detailed to perfection. Joe My Sales rep had their dent removal specialist remove any and all dings. Not one ding on the car and they had the bumper repainted at no additional charge because of a slight scuff on the back corner of the bumper. The wheels are immaculate with not a single blemish or signs of abuse. Pat (my sales reps dad) runs the finance department and worked the deal to my favor to get the best possible financing to make the deal work. The rate is exceptional. I met Allen the owner who was kind enough to give me a quick tour of the newly renovated facility. I currently own a Porsche, Sl 63 amg, cl 55, audi S4, audi Q7, an additional 750LI, Infinity Fx SUV. It's great to find a dealer who is trust worthy, delivers a quality product at a great price who will make your shopping experience a positive memorable experience. Thank you to the entire Staff. I will be back again-Charlie
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service-Great value
I purchased a pre-owned BMW 750LI Xdrive 2013 that is mint. The car was detailed to perfection. Joe My Sales rep had their dent removal specialist remove any and all dings. Not one ding on the car and they had the bumper repainted at no additional charge because of a slight scuff on the back corner of the bumper. The wheels are immaculate with not a single blemish or signs of abuse. Pat (my sales reps dad) runs the finance department and worked the deal to my favor to get the best possible financing to make the deal work. The rate is exceptional. I met Allen the owner who was kind enough to give me a quick tour of the newly renovated facility. I currently own a Porsche, Sl 63 amg, cl 55, audi S4, audi Q7, an additional 750LI, Infinity Fx SUV. It's great to find a dealer who is trust worthy, delivers a quality product at a great price who will make your shopping experience a positive memorable experience. Thank you to the entire Staff. I will be back again-Charlie
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Buyer
Contacted the dealership and spoke with Joey my first initial feeling was that he seemed more interested in making me happy with what I was looking for versus him worrying about making the sale Took his time over the phone going over all the details of purchasing at this dealership Made an appointment came in that evening met JOEY Completely went over the car that I was interested in did not rush me in anyway and after the test ride I made the purchase He made me feel comfortable during the entire transaction I did not feel rushed or like I was being taken advantage of I would definitely recommend this dealership for your next used car purchase JOHN FARIA
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase