Reviews
Write a reviewGreat service great people
Buying process was very quick and easy. I went home with the car the same day. Decent warranty on used cars and great service center.
Great service great people
Buying process was very quick and easy. I went home with the car the same day. Decent warranty on used cars and great service center.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Buyer Beware
Too good to be true? We purchased a used car on 9/5/17 from Sam at Grove Auto Center dealership and thought we got a great price. We had to take the car as is with no new car dealership detailing (just a quickie vacuum and tire spray), because they "sold the car on too tight a margin." Should have known there would be problems when we purchased the car and then got out in the boonies driving it home and realized the dealership had sold us a car with an empty gas tank. Thankfully we had our second car to make a gas run. It has now been almost two months and we STILL don't have a title, legal registration or license for the car. Each time I call there are promises to return the call, but I am always the one having to follow-up -- with no guaranteed resolution. My husband drives Uber/Lyft and they are no longer accepting the temporary paperwork provided by the dealership. AAUUGGHH!
Buyer Beware
Too good to be true? We purchased a used car on 9/5/17 from Sam at Grove Auto Center dealership and thought we got a great price. We had to take the car as is with no new car dealership detailing (just a quickie vacuum and tire spray), because they "sold the car on too tight a margin." Should have known there would be problems when we purchased the car and then got out in the boonies driving it home and realized the dealership had sold us a car with an empty gas tank. Thankfully we had our second car to make a gas run. It has now been almost two months and we STILL don't have a title, legal registration or license for the car. Each time I call there are promises to return the call, but I am always the one having to follow-up -- with no guaranteed resolution. My husband drives Uber/Lyft and they are no longer accepting the temporary paperwork provided by the dealership. AAUUGGHH!
- Customer service 1.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
These guys are great they helped me find the exact car I wanted so thank you so much
Great experience
These guys are great they helped me find the exact car I wanted so thank you so much
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Grandma
I hate car shopping, but I had the best time at Grove Auto Center. Sam was extremely nice and outgoing. He made it fun! Best experience buying a car ever and I bought my first car in 1977. The whole atmosphere was pleasant and relaxing. No pressure, no dickering for the best price. I think it was a total of an hour from test drive to owning. I am one happy Mom and Grandma. THANK YOU SAM AT GROVE AUTO CENTER!!!!!
Grandma
I hate car shopping, but I had the best time at Grove Auto Center. Sam was extremely nice and outgoing. He made it fun! Best experience buying a car ever and I bought my first car in 1977. The whole atmosphere was pleasant and relaxing. No pressure, no dickering for the best price. I think it was a total of an hour from test drive to owning. I am one happy Mom and Grandma. THANK YOU SAM AT GROVE AUTO CENTER!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Review
We saw a listing for a used truck we were interested in looking at so we drove there from Wilsonville. Talked with Sam and Jeff. Although we originally talked to Jeff, we worked mainly with Sam. Although we eventually bought from a private party, I still wanted to give Grove Auto an excellent review. They were friendly and easy to work with.
Review
We saw a listing for a used truck we were interested in looking at so we drove there from Wilsonville. Talked with Sam and Jeff. Although we originally talked to Jeff, we worked mainly with Sam. Although we eventually bought from a private party, I still wanted to give Grove Auto an excellent review. They were friendly and easy to work with.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great experience!
Wow! Jeff was great to work with. Simply the easiest car buying experience i ever had. Easy to speak with and very fair with everything we discussed. I would recommend to my family and friends.
Great experience!
Wow! Jeff was great to work with. Simply the easiest car buying experience i ever had. Easy to speak with and very fair with everything we discussed. I would recommend to my family and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Sales Staff
The sales staff was very helpful when I came in to look at a particular vehicle. I was in search for that perfectl fit. I appreciate the help and look forward to working with them in the future
Great Sales Staff
The sales staff was very helpful when I came in to look at a particular vehicle. I was in search for that perfectl fit. I appreciate the help and look forward to working with them in the future
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase