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Ricart Used Car Factory

(7,086 reviews)
Visit Ricart Used Car Factory
Sales hours: 10:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 10:00am–8:00pm 8:00am–6:00pm
Tuesday 10:00am–8:00pm 8:00am–6:00pm
Wednesday 10:00am–8:00pm 8:00am–6:00pm
Thursday 10:00am–8:00pm 8:00am–6:00pm
Friday 10:00am–8:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday 12:00pm–5:00pm Closed
2025 state dealer award
View 18 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2020 state dealer award 2017 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(614) 808-4184 (614) 808-4184

Reviews

(7,086 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ricart Used Car Factory from DealerRater.

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Making a come back

I had the best best experience today with this ,i had very curtious people helping me from beginning to end, Courtney Scholl(My sales young lady) listened to everything we wanted and on the second vehicle had a match and I drove home with the best vehicle I've ever owned !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Awesome

I had Ryan combs as my sales guy and he did a fantastic job. Would reccomend this dealership to everyone. Their associates and managers really care about every customer and they go out of their way to ensure great customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great experience

I dealt with Courtney Scholl and it was the best car buying experience ever. She's a great listener and very knowledgeable. I'm recommending Ricart to my friends and especially Courtney.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Amazing experience

The integrity and professionalism is by far the best I’ve seen! After this purchase I felt confident that the choice I made was informed and accurate, which has not been the case with other dealerships in previous experiences. Special thanks to Ryan Combs for going above and beyond to help me find a car that I love! From sales to finance the service is impeccable and I highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great service

Jon Prater, excellent salesman. Every employee on the premises were very respectful and Kind. James Burns in finance also very kind and respectful. Jon and James made our car buying experience easy and pleasant, low stress. The car is immaculate!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great experience!! Highly recommend!!

Matt was personable yet not pushy. He was very knowledgeable and able to answer all our questions. Would highly recommend Matt! Price was unbeatable too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great Experience

I had the same great experience that my family has had for years. Everyone I dealt with was very friendly, professional, and very understanding. I will definitely come back when im ready for another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Quick with no pressure.

I enjoyed having the truck I came to see sitting waiting for me. No pressure was applied and both salesmen were very polite and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My sales guy was great

Mark Williams was Awsome. He did everything he could to make sure I was happy & got the truck I wanted. I had a lot of requirements & issues but after it was all done and my truck was in my driveway it was worth it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Experience

I worked with Crystal Cruz for the purchase of my new car and couldn't be happier with the car and how the process was handled in its entirety! This was my first time buying a new car and Crystal was very patient and explained everything from start to finish in a way that made me feel confident she was taking care of me and looking out for my best interest.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.