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CarShop Chester Springs

(816 reviews)
Visit CarShop Chester Springs
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2019 consumer dealer award
(866) 505-0293 (866) 505-0293

Reviews

(816 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarShop Chester Springs from DealerRater.

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Great service Tks a bunch

Had my vehicle repaired at your shop last week and was impressed by your service center! Being a former state inspection mechanic I can say that the work quoted was done correctly and for a fair price! Thanks for being honest and up front with you quotes!! Looking forward to coming back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Customer Service was excellent

I will be back when my daughter gets her license. Everyone is friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Very helpful and professional

I had traveled 6 hours from Pittsburgh to your area and my car needed some attention. CarSense in Chester Springs was recommended by my friend that I was visiting. My car was tuned- up and I was treated respectfully, honestly and fairly. I would definitely recommend this dealership to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service

I have had my cars serviced at CarSense for the last two years and I really enjoy their honesty. They only suggest repairs and take care of what is truly necessary. Thank you and please keep up the great work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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First time buying a used car and loving it!

I've always been partial to buying a used car and dealerships in general. However after a co-worker highly recommending CarSense, I went during a week day to visit and BOOM! A week later I walked out with a used-new car. I didn't feel the pressure that I normally felt at a dealership. Jim and his crew was super helpful and friendly. They explain everything thoroughly and made us feel at ease. Here I am a month later with my new car super happy and still very grateful for the find!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Getting ready to buy, now I know where

I'm going to be in the market for a newer SUV after the first of the year. Have been told by several friends this is a great place to shop, so I did check it out recently. Between what I saw at the facility, the attentive but respectful way I was treated when I explained I realy was just looking but would be buying soon, and all the positive reviews on here, i know where I'll be going. The pleasant online shopping experience, diverse inventory and really great prices are all factors. I'm looking forward to this purchase instead of dreading it as I have before. This is how it SHOULD be!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Excellent service personnel and service department

Scott in your service department was very thorough in explaining what I needed to get my car running properly and the repairs were done in a reasonable amount of time. the whole experience was very satisfying. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Thank you for my 2013 Ford Escape!

My sales representative, Jim Farrell, was very knowledgeable and helpful in answering all of my questions. He showed me a variety of inventory that had the features I requested, in all different makes and models. The car I chose to purchase needed to be jumped due to lights being left on that weakened the battery and Jim made sure to have a new battery installed while we drew up the purchasing paperwork, GREAT customer service! I am very happy with my experience with carsense, and with Jim as my sales representative. I would shop again and encourage others to do so.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2013 Toyota Highlander

Buying process was extremely easy and was able to find a model I was interested in with extremely low mileage! I have been extremely satisfied with the purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very Helpful Customer Service

I mentioned to an employee that I needed new tires and she gave me information to order tires and have them installed at Carsense which is going to save me a lot of money!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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