Reviews
Great service Tks a bunch
Had my vehicle repaired at your shop last week and was impressed by your service center! Being a former state inspection mechanic I can say that the work quoted was done correctly and for a fair price! Thanks for being honest and up front with you quotes!! Looking forward to coming back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Customer Service was excellent
I will be back when my daughter gets her license. Everyone is friendly and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Very helpful and professional
I had traveled 6 hours from Pittsburgh to your area and my car needed some attention. CarSense in Chester Springs was recommended by my friend that I was visiting. My car was tuned- up and I was treated respectfully, honestly and fairly. I would definitely recommend this dealership to friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service
I have had my cars serviced at CarSense for the last two years and I really enjoy their honesty. They only suggest repairs and take care of what is truly necessary. Thank you and please keep up the great work!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
First time buying a used car and loving it!
I've always been partial to buying a used car and dealerships in general. However after a co-worker highly recommending CarSense, I went during a week day to visit and BOOM! A week later I walked out with a used-new car. I didn't feel the pressure that I normally felt at a dealership. Jim and his crew was super helpful and friendly. They explain everything thoroughly and made us feel at ease. Here I am a month later with my new car super happy and still very grateful for the find!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Getting ready to buy, now I know where
I'm going to be in the market for a newer SUV after the first of the year. Have been told by several friends this is a great place to shop, so I did check it out recently. Between what I saw at the facility, the attentive but respectful way I was treated when I explained I realy was just looking but would be buying soon, and all the positive reviews on here, i know where I'll be going. The pleasant online shopping experience, diverse inventory and really great prices are all factors. I'm looking forward to this purchase instead of dreading it as I have before. This is how it SHOULD be!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Excellent service personnel and service department
Scott in your service department was very thorough in explaining what I needed to get my car running properly and the repairs were done in a reasonable amount of time. the whole experience was very satisfying. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for my 2013 Ford Escape!
My sales representative, Jim Farrell, was very knowledgeable and helpful in answering all of my questions. He showed me a variety of inventory that had the features I requested, in all different makes and models. The car I chose to purchase needed to be jumped due to lights being left on that weakened the battery and Jim made sure to have a new battery installed while we drew up the purchasing paperwork, GREAT customer service! I am very happy with my experience with carsense, and with Jim as my sales representative. I would shop again and encourage others to do so.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2013 Toyota Highlander
Buying process was extremely easy and was able to find a model I was interested in with extremely low mileage! I have been extremely satisfied with the purchase!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very Helpful Customer Service
I mentioned to an employee that I needed new tires and she gave me information to order tires and have them installed at Carsense which is going to save me a lot of money!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
