Skip to main content

CarShop Cranberry

(466 reviews)
Visit CarShop Cranberry
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award
(888) 910-3573 (888) 910-3573

Reviews

(466 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarShop Cranberry from DealerRater.

Want to share your experience with this dealership?

Write a review

Brian Collins

Brian Collins is a 5 star customer service representative . He was professional, courteous and went out of his way to make our volkswagon purchase satisfactory. Great job Brian!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

We brought a 2015 FordC Max

Ryan was very helpful .Also Don a driver came to Butler very helpful Don took us to CarSense .We brought a 2015 Ford C MAx . Ryan even miss his supper at home .I can't believe the service we received . I would highly recommend Car Sense We love our car .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Brytni is AWESOME!

I must say that this entire process was awesome. Brytni was the best at everything we had to do. She made us feel great the entire time. She without a doubt would be and will be who I recommend to talk to if wanting to buy a car. This is the first time we have used Car Sense and let me tell you we will never go anywhere else!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great customer service!!

Great experience!! They went above and beyond to fix an issue with my wheels. From ordering to scheduling the appointment to installation, they kept in contact with me with updates. Matt, Randy, and John were very professional and I'm very satisfied. Will highly recommend their dealership and services. Greg L.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fantastic experience

We just bought our second car at the Cranberry location. I will honestly never go anywhere else again. We had awful experiences with dealerships and were over it. That’s when my sister suggested we see Parish at Carsense. I now know why she suggested him. He was so helpful. He was honest and straight forward. Working with him was like working with a friend. The process was simple and prices were great. So when we needed another car for me, we knew where we were going, and who to ask for. So I am telling anyone going through this extremely frustrating process, go to carsense, and ask for Parish.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Shout out to Denise in service dep't

I wanted to thank Denise in the Service Dep't for going out of her way to make sure that this customer was satisfied with his visit.... good job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Experience

It’s was a very laid back, but professional. The process was perfect for me. Jamie let me take out several cars, before I found what I really wanted. Love my Maxima, thank you again Jamie.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best Car Buying Experience Ever!

I did most of work online, so going to the dealership was to finalize paperwork and pick up my new car. The people at CarSense Cranberry are wonderful and the dealership is inviting. I had my granddaughter with me and they even had a kids room where she played with other children while we went through the paperwork.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A very positive experience with the sales staff

Our sales person, Jamie McNamara was knowledgeable, patient, but most of all kind. He handled our sensitive transaction with great professionalism and astute awareness. If the other sales staff is half as good you will have a positive experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This is my new car dealership!

We loved Andy Ebel who helped us select a new Kia. He was very knowledgeable on what brand is reliable. And we loved the warrenty he presented to us. Great place to shop for a new vechile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No