Reviews
Brian Collins
Brian Collins is a 5 star customer service representative . He was professional, courteous and went out of his way to make our volkswagon purchase satisfactory. Great job Brian!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We brought a 2015 FordC Max
Ryan was very helpful .Also Don a driver came to Butler very helpful Don took us to CarSense .We brought a 2015 Ford C MAx . Ryan even miss his supper at home .I can't believe the service we received . I would highly recommend Car Sense We love our car .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Brytni is AWESOME!
I must say that this entire process was awesome. Brytni was the best at everything we had to do. She made us feel great the entire time. She without a doubt would be and will be who I recommend to talk to if wanting to buy a car. This is the first time we have used Car Sense and let me tell you we will never go anywhere else!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great customer service!!
Great experience!! They went above and beyond to fix an issue with my wheels. From ordering to scheduling the appointment to installation, they kept in contact with me with updates. Matt, Randy, and John were very professional and I'm very satisfied. Will highly recommend their dealership and services. Greg L.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fantastic experience
We just bought our second car at the Cranberry location. I will honestly never go anywhere else again. We had awful experiences with dealerships and were over it. That’s when my sister suggested we see Parish at Carsense. I now know why she suggested him. He was so helpful. He was honest and straight forward. Working with him was like working with a friend. The process was simple and prices were great. So when we needed another car for me, we knew where we were going, and who to ask for. So I am telling anyone going through this extremely frustrating process, go to carsense, and ask for Parish.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Shout out to Denise in service dep't
I wanted to thank Denise in the Service Dep't for going out of her way to make sure that this customer was satisfied with his visit.... good job!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Experience
It’s was a very laid back, but professional. The process was perfect for me. Jamie let me take out several cars, before I found what I really wanted. Love my Maxima, thank you again Jamie.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best Car Buying Experience Ever!
I did most of work online, so going to the dealership was to finalize paperwork and pick up my new car. The people at CarSense Cranberry are wonderful and the dealership is inviting. I had my granddaughter with me and they even had a kids room where she played with other children while we went through the paperwork.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
A very positive experience with the sales staff
Our sales person, Jamie McNamara was knowledgeable, patient, but most of all kind. He handled our sensitive transaction with great professionalism and astute awareness. If the other sales staff is half as good you will have a positive experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is my new car dealership!
We loved Andy Ebel who helped us select a new Kia. He was very knowledgeable on what brand is reliable. And we loved the warrenty he presented to us. Great place to shop for a new vechile.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase