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Auto Boutique Jacksonville

(1,219 reviews)
Visit Auto Boutique Jacksonville
Sales hours: 10:00am to 7:00pm
Service hours: 10:00am to 7:00pm
View all hours
Sales Service
Monday 10:00am–7:00pm 10:00am–7:00pm
Tuesday 10:00am–7:00pm 10:00am–7:00pm
Wednesday 10:00am–7:00pm 10:00am–7:00pm
Thursday 10:00am–7:00pm 10:00am–7:00pm
Friday 10:00am–7:00pm 7:00am–7:00pm
Saturday 10:00am–6:00pm Closed
Sunday 11:00am–4:00pm Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
(904) 712-4647 (904) 712-4647

Reviews

(1,219 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Boutique Jacksonville from DealerRater.

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Pedro assisted me and showed me the 2017 Honda Civic

Pedro assisted me and showed me the 2017 Honda Civic Coupe. He showed me great assistance and was very polite. I definitely recommend this dealership and they have great service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I worked with Pedro and he showed me a 2020 Kia Forte

I worked with Pedro and he showed me a 2020 Kia Forte GT-Line. He showed good manners, was very respectful and answered all my questions patiently and transparent. He had great customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Pedro Beltran showed me a 2020 Nissan Altima SR, he was

Pedro Beltran showed me a 2020 Nissan Altima SR, he was very polite and had good character. He explained everything clearly. Has awesome customer service and definitely recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The dealership will not provide out-the-door pricing

The dealership will not provide out-the-door pricing likely because they want to get you in the dealership and add multiple fees. Additionally, after reviewing the reviews, all the DealerRater reviews seem inauthentic. Fake reviews, and lack of transparency. I would recommend going to a reputable dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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They were unable to answer simple questions remotely such

They were unable to answer simple questions remotely such as whether the vehicle qualified for the EV tax credit. In the end they told me I needed to come in to get those questions answered, and something vague about "not participating" in the tax credit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I was looking for information about the vehicle I got all

I was looking for information about the vehicle I got all the information I needed very knowledgeable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Our sales person was outstanding she helped us find my

Our sales person was outstanding she helped us find my dream car instantly with amazing recommendation her name was Nathalia she is amazing I recommend using her as your sales person

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

have called them about two different cars, price was in

have called them about two different cars, price was in line with market value on both, until you add in over 2k in dealer/junk fees. sent them an offer one one but never heard back on that, but they call and text nonstop.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Well I didn't get a car because I let them know about my

Well I didn't get a car because I let them know about my bad experience with other dealerships they wanted to still come in but I told One of the dealers i Will think about it but right now I don't know if I can trust another car dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Scam.

Scam.. Scam..Scam $5k in dealer"fees".RUN FROM THESE PEOPLE!! They use self generated paid reviews.Ask me for the real ones. I have them via my software. I used to manage 2 BMW dealerships.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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