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Classic Kia of Carrollton

(990 reviews)
Visit Classic Kia of Carrollton
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
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2025 consumer dealer award

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New (972) 395-5751 (972) 395-5751
Used (972) 505-2473 (972) 505-2473
Service (866) 759-9596 (866) 759-9596

Inventory

See all 288 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since November 2020.
At Classic Kia Carrollton we go the extra mile to make your shopping experience perfect. From the moment you walk through our front doors you can tell that your visit is going to be special. Our family-friendly no-hassle environment means you can shop at your leisure without fear of being pressured into a sale. When you're at Classic Kia Carrollton you can always expect a simple easy shopping experience that always puts the customer first. We are proud to be part of the Class Chevrolet Group a brand recognized for its award-winning customer service.
Relax and Enjoy the Difference!

Service center

Phone number (866) 759-9596

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(990 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Classic Kia of Carrollton from DealerRater.

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The best.

The best. I would never go anywhere else for service or to purchase a new vehicle. Classic Kia is the best and appreciate all the great service always. 🙏 Kia driver since 2014

The best.

The best. I would never go anywhere else for service or to purchase a new vehicle. Classic Kia is the best and appreciate all the great service always. 🙏 Kia driver since 2014

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I bought a vehicle that should have been tossed to an

I bought a vehicle that should have been tossed to an auction. Rusted bucket of bolts. Do yourself a big favor and go somewhere else… or even better… BUY A TOYOTA!

I bought a vehicle that should have been tossed to an

I bought a vehicle that should have been tossed to an auction. Rusted bucket of bolts. Do yourself a big favor and go somewhere else… or even better… BUY A TOYOTA!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Excellent service and excellent professional personnel.

Excellent service and excellent professional personnel. Attentive to request and provided multiple alternatives that covered my needs

Excellent service and excellent professional personnel.

Excellent service and excellent professional personnel. Attentive to request and provided multiple alternatives that covered my needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Very kind and informative getting to work with Charles!

Very kind and informative getting to work with Charles! He answered all of my questions and let me know everything I needed!

Very kind and informative getting to work with Charles!

Very kind and informative getting to work with Charles! He answered all of my questions and let me know everything I needed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Always clean and well looked after facility.

Always clean and well looked after facility. Staff is friendly and very helpful. Never pushy, and very patient.

Always clean and well looked after facility.

Always clean and well looked after facility. Staff is friendly and very helpful. Never pushy, and very patient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Service is satisfactory .

Service is satisfactory . But Kia maps remain matter of concern ..which service guy also could not do much

Service is satisfactory .

Service is satisfactory . But Kia maps remain matter of concern ..which service guy also could not do much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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We drove from Kansas to purchase out vehicle because the

We drove from Kansas to purchase out vehicle because the savings made the trip well worth it. The phone interactions started off well, got on shaky ground, but ended well. There was some miscommunication of company policies that caused initial issues, but the general sales manager, Wes, stepped in and helped to alleviate the problem. Octavia, our salesman, was kind and personable. He did his best to take care of us when we arrived after a 6hr drive. Our finance, Mazen, was great. He explained everything well and answered every question. I feel the company did a great job going above and beyond to help us secure the vehicle we wanted. They also followed up with us the next day to make sure we’d arrived back to Kansas safely and that everything was great. I appreciate their work for us.

We drove from Kansas to purchase out vehicle because the

We drove from Kansas to purchase out vehicle because the savings made the trip well worth it. The phone interactions started off well, got on shaky ground, but ended well. There was some miscommunication of company policies that caused initial issues, but the general sales manager, Wes, stepped in and helped to alleviate the problem. Octavia, our salesman, was kind and personable. He did his best to take care of us when we arrived after a 6hr drive. Our finance, Mazen, was great. He explained everything well and answered every question. I feel the company did a great job going above and beyond to help us secure the vehicle we wanted. They also followed up with us the next day to make sure we’d arrived back to Kansas safely and that everything was great. I appreciate their work for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Bobby did a fantastic job communicating with us about the

Bobby did a fantastic job communicating with us about the repairs as well as taking care of the warranty coverage.

Bobby did a fantastic job communicating with us about the

Bobby did a fantastic job communicating with us about the repairs as well as taking care of the warranty coverage.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The service department is filled with nothing but

The service department is filled with nothing but personable, polite, and performed solid work on my vehicle

The service department is filled with nothing but

The service department is filled with nothing but personable, polite, and performed solid work on my vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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This is where I come wheneverI have a problem.

This is where I come wheneverI have a problem. There is no doubt that they care how you feel about their work. The waiting area is comfortable and stocked with creature comforts to make waiting not a "bigdeal"

This is where I come wheneverI have a problem.

This is where I come wheneverI have a problem. There is no doubt that they care how you feel about their work. The waiting area is comfortable and stocked with creature comforts to make waiting not a "bigdeal"

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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