Mastria Kia

Dear Mastria Kia Team, I wanted to take a moment to express my heartfelt gratitude for the exceptional service we received from Keith Pereira, Service Manger, at Mastria Kia in Raynham. His dedication and problem-solving skills truly made a difference for us. Once Keith Pereira got involved, he worked tirelessly to resolve our situation, coordinating with Kia and ensuring everything was handled smoothly. His honesty made us feel heard and well taken care of. We were particularly impressed with how responsive Keith was to our emails, keeping us informed throughout the process Other staff members, from the front office to the mechanics, were kind, informative and attentive . I highly recommend Keith Pereira at Mastria Kia if anyone needs assistance with their car. Thank you, Keith, for treating us with such care! the lockharts

I would like to be on here with a raving review but unfortunately I am unable to do so. I bought my Kia seltos about six weeks ago from mastria about six weeks ago and had the worse time with their sales department both Jeremiah and Chris or Brian were very insulting and just all about getting their money. I paid cash for my suv,they couldn’t have gotten rid of me fast enough. Once i had my suv and was home. That is when they called too give me a free oil change, ice of them. I am disabled and on fixed income so that would have been wonderful except I went today to get it and was denied because it wasn’t in their system. I am so upset I am shaking typing this. I am writing this to inform the public what this dealership is like to work with. Please heed this warning!

Dropped van off early. Found video of problems via text on my phone in less than an hour’s Video was great ideaa. I replied agreeing okaying recommended repairs. Oddly my reply went somewhere else instead of service mgr. No worries as work was done nicely and van was ready when promised. Pricing is what it is. $361 for a belt tensioner? I’d rather have it done right than cheap.

I bought a 2022 Kia Seltos from a Toyota dealership. I brought my car in for oil change, tire rotation and a check of the brakes. Glad I did, since it had a recall. Service was great and price was comparable to the oil change place I used to use. Brakes were okay too.

Jeremiya Andrade is an excellent example of the service that Mastria strives to provide. As our sales rep, he guided us skillfully through the process and went out of his way to explain each step to my granddaughter who was buying her first car. He updated us on the progress of the paperwork and, when she picked up the car, actually put a bright red bow on it for a photograph of her and the car. Would certainly request him when we are in the market for a new vehicle.

Fantastic experience with everyone. Salesman, Sales Manager, finance manager ect were all wonderful. I haven't purchased a car in close to a decade so I was nervous. Jonathan C,Rodrigo & Carlos were all so kind and professional. Definitely made it a positive and stress free experience.

The best place so far. They had my family and I in and out for a car for my son. No hassle, no stress, Thanks so much to Kelly and Rodrigo .

I want to start off by saying I hate shopping for cars. The dealerships tend to stress me out by high pressure sales. I was in the market for a new car, and I did a lot of searching online and decided to check out Mastria Kia . I knew what I wanted and was greeted by Kelly who was very professional and not high pressure. I would recommend Kelly and this dealership to anyone looking to buy a vehicle with no pressure. I love my new vehicle.

I have been to Mastria before, but this time was different. One of the best experiences I have ever had. Richie Mastria came out to make sure I was getting the best deal possible. Kelly Dias was exceptional, showing all her knowledge about the car I purchased. I highly recommend them.

I want to start off by saying I hate shopping for cars. The dealerships tend to stress me out by high pressure sales. I was in the market for a new car, and I did a lot of searching online and decided to check out Mastria Kia. I knew what I wanted and was greeted by Kelly who were very professional and not high pressure. She was my saleswoman and she totally went above and beyond in helping me find a car that was exactly what I wanted. I would recommend her and this dealership to anyone looking to buy a vehicle with no pressure. I love my new vehicle.