Reviews
Great people very friendly and helpful.
Great people very friendly and helpful. Highly recommend to you and your family. Great selection of vehicles there also
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Kia is the best
Barnes Crossing Kia has the best sales and service department! They go above and beyond. Tess makes sure that you are happy before you walk out the door.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Be very watchful of auto service people
Check to see if factory service is done. They did not perform the service, required in the KIA new car manual. Hope that doesn't mess up my factory guarantee, or my extra guarantee i paid for.
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
STAY AWAY FROM THIS DEALERSHIP !!!!!!
STAY AWAY FROM THIS DEALERSHIP !!!! Worst car buying experience of my life. These hacks know nothing about customer service or selling vehicles. STAY AWAY. Spent 22,000 dollars here and will NEVER step foot in this establishment again in my life. Larry Nobles
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
headlight problem
Came in on a Saturday when no appointments were taken and was seen immediately. The work was completed within an hour. Staff was very friendly and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great oil change with service speed amenities pric
Wonderful place love the atmosphere and friendliness. The price is great for and oil change. The customer service is superior to any in the business.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Waiting
Dealer is offering to fix issues now, deleting original post temporarily to see if they do indeed make it right. Will update within a month.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Follow Up
I am following up to the other review I posted. Dealer contacted us and said they would make it right. Will update this again in a month to see if they kept their word.
- Customer service 3.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Kia Soul - First Time Buyer
The salesperson was respectful, not pushy, and for the most part upfront and amicable. The process was laid-back.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase