Reviews
Professionalism at its finest.
Professionalism at its finest. Jonathan and the people at Astorg are a wonderful group to deal with! No issues at all, very transparent and direct.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I Want To thank GERRY FLYNN on His Professionalism And
I Want To thank GERRY FLYNN on His Professionalism And the way he handles My transaction Everything's Went smoothly to the last Detail. I Purchased the car sight unseen GERRY Stay on Top of Everything thanks to the Astorg Auto of Charleston For A Great Team Gerry help with the transportation making sure all went well Thanks guys I Definitely will recommend them, and I will use them again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We wanted to take the time and thank Gerry Flynn once
We wanted to take the time and thank Gerry Flynn once again for his genuine interest and help during our auto purchase, it was a fun journey and he made it easier for us. We are also impressed with the choices of vehicles available at the Astorg dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Gerry went above and beyond in helping us find and
Gerry went above and beyond in helping us find and purchase our new car. He even took extra pictures on Sunday and sent them to help Us decide and he helped arrange shipping the car to Florida and our car back to them. Truly a blessing!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Multiple purchases, but never again
My wife and I have purchased 3 vehicles (Mercedes, Range Rover, Volvo) from this dealership with the first 2 experiences being positive however, the third vehicle we purchased was a difficult deal. We have attempted to purchase from this dealership even after the one poor experience, but we have been greeted with a lack of interest, lack of returned phone calls, lack of requested follow up, and poor experiences on a continued basis. I would strongly advise against this dealership, especially the pre owned area. I really hate to leave this review, but we have had a number of very off putting experiences. Perhaps they are just in a low point. Hopefully they can pull back to where they once were.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
My experience with Astorg was great!
My experience with Astorg was great! It was a pleasure working with Gerry. He was very responsive and attentive. He answered all of my questions, and was informative as to what were the next steps in the process. This may have been one of the easiest car purchases I have ever made. I contacted him via phone to inquire about the Mercedes on a Wednesday, and he had the vehicle delivered to my door in Illinois Friday evening as promised. I would definitely work with Gerry again for future purchases...he also has a really cool accent!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great people to deal with and friendly.
Great people to deal with and friendly. Worth the stop…good interest rates on vehicles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Top line service!
Top line service! From the inventory to the car specialists, truly a class act! I have to commend Ryan from sales for his patience and expertise on assisting me with my very FIRST car purchase! He genuinely cares for his clients and that was exemplified over the time he spent with my party. Thank you to Astorg and a HUGE thank you to Ryan for your kindness and care!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Top line service! From the inventory to the car specialists, truly a class act! I have to commend Ryan from sales for his patience and expertise on assisting me with my very FIRST car purchase! He genuinely cares for his clients and that was exemplified over the time he spent with my party. Thank you to Astorg and a HUGE thank you to Ryan for your kindness and care!
What a perfect service.
What a perfect service. They helped my daughter with a car problem which couldn’t be solved by the dealer where she bought the car. They are so friendly an helpful. Thank you very much Jasper and Mr. Spears for all your help and I wish you all the best. You deserve more than 5 stars.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer experience!
Excellent customer experience! I would definitely recommend this dealership to my friends and family! Pyper Roe is very responsive to all my questions while looking for a trade!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car