Reviews
3 days and 5 calls for a recall appointment.
3 days and 5 calls for a recall appointment. NO response! Anyone home? Anyone at all?
3 days and 5 calls for a recall appointment.
3 days and 5 calls for a recall appointment. NO response! Anyone home? Anyone at all?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Horst Abraham, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Phil Long Honda (970) 945-2000
Isaiah, was very helpful very nice did a great job
Isaiah, was very helpful very nice did a great job helping us get the car had a little issue with paperwork but that was not on him. We got it all worked out man happy with our 21 jeep Cherokee.
Isaiah, was very helpful very nice did a great job
Isaiah, was very helpful very nice did a great job helping us get the car had a little issue with paperwork but that was not on him. We got it all worked out man happy with our 21 jeep Cherokee.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Paul Johnston, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to make this up to you. Please contact our manager Jordan VanCamp at (970) 945-2000 so we can make your experience a positive one.
Obtuve un auto,gracias a Javier por el apoyo que me
Obtuve un auto,gracias a Javier por el apoyo que me brindo,excelente servicio👌💯Gracias💥
Obtuve un auto,gracias a Javier por el apoyo que me
Obtuve un auto,gracias a Javier por el apoyo que me brindo,excelente servicio👌💯Gracias💥
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for leaving us this response!
Recibí un excelente servicio, todos muy atentos y
Recibí un excelente servicio, todos muy atentos y amables muy pero muy contento con Javier Gomez
Recibí un excelente servicio, todos muy atentos y
Recibí un excelente servicio, todos muy atentos y amables muy pero muy contento con Javier Gomez
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jesus Alberto Belandria Rujano, thank you so much for your high rating!
Great service, very helpful Very kind during the whole
Great service, very helpful Very kind during the whole process and friendly to work with Javier it's a great salesman
Great service, very helpful Very kind during the whole
Great service, very helpful Very kind during the whole process and friendly to work with Javier it's a great salesman
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Ivan, thank you; we appreciate your feedback! Thank you again for leaving us this response!
Hello, we bought a family van, they serve very well, I
Hello, we bought a family van, they serve very well, I recommend Javier, a good salesman.
Hello, we bought a family van, they serve very well, I
Hello, we bought a family van, they serve very well, I recommend Javier, a good salesman.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Luis Apberto, thank you for taking the time to leave a review for us at Phil Long Honda. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!
Very Good 👍🏻
Excellent service, and first-class attention. Ever Bahena !! Thank you for your patience and help recommended 💯 %!!! I’m so glad definitely .. Phil Long Honda Glenwood Springs !! Yeah
Very Good 👍🏻
Excellent service, and first-class attention. Ever Bahena !! Thank you for your patience and help recommended 💯 %!!! I’m so glad definitely .. Phil Long Honda Glenwood Springs !! Yeah
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Veronica., thank you for your kind review; we are happy to pass along your comments to the team here at Phil Long Honda! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Unnecessary work recommended
On August 8, 2023, we took a 2021 Honda Passport in to Phil Long Honda in Glenwood Springs for an oil and oil filter change at 18,000 miles. The technician then sent a text video showing a dirty cabin air filter and also recommended a brake flush and differential fluid change. The last two items are totally unnecessary for an fairly new vehicle with only 18,000 miles. The cabin air filter in the vehicle was examined by me and did need replaced. The charge at the dealership is $99. I bought a premium filter for $27 at NAPA and it took about 3 minutes to install. This is the kind of behavior that gives auto dealers a bad name.
Unnecessary work recommended
On August 8, 2023, we took a 2021 Honda Passport in to Phil Long Honda in Glenwood Springs for an oil and oil filter change at 18,000 miles. The technician then sent a text video showing a dirty cabin air filter and also recommended a brake flush and differential fluid change. The last two items are totally unnecessary for an fairly new vehicle with only 18,000 miles. The cabin air filter in the vehicle was examined by me and did need replaced. The charge at the dealership is $99. I bought a premium filter for $27 at NAPA and it took about 3 minutes to install. This is the kind of behavior that gives auto dealers a bad name.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
The best dealership I have dealt with.
I had a very positive experience with Phil Long Honda. The staff went above and beond any service I have received in the past when buying a new car. I strongly recommend them.
The best dealership I have dealt with.
I had a very positive experience with Phil Long Honda. The staff went above and beond any service I have received in the past when buying a new car. I strongly recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
A Good Honda Purchase Experience
Just purchased a new Honda CR-V a few days ago April 22,2023. Our sales person was Ever Bahena. From our first conversation by phone Ever was easy to discuss our needs with and like talking with a friend -not a sales person. He was attentive, courteous, efficient and knowlegeable with no high pressure pushing - easily the best experience purchasing a new auto we have "Ever" had with a car salesman. Even on the day of our arrival when a glitch had occurred with the specific Honda we were to buy - we were able to settle on another vehicle and Ever got us a substantially higher cash deal for our KIA Sportage than we expected. We would recommend Ever for anyone purchasing a new or used Honda. Thank you Ever!
A Good Honda Purchase Experience
Just purchased a new Honda CR-V a few days ago April 22,2023. Our sales person was Ever Bahena. From our first conversation by phone Ever was easy to discuss our needs with and like talking with a friend -not a sales person. He was attentive, courteous, efficient and knowlegeable with no high pressure pushing - easily the best experience purchasing a new auto we have "Ever" had with a car salesman. Even on the day of our arrival when a glitch had occurred with the specific Honda we were to buy - we were able to settle on another vehicle and Ever got us a substantially higher cash deal for our KIA Sportage than we expected. We would recommend Ever for anyone purchasing a new or used Honda. Thank you Ever!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the kind review!