Reviews
xxxx!!!! The biggest mistake of my life, A total nightmare
Dealership was very unprofessional and everything that they tell you is a lie,I wouldn't recommend the dealership to my worst enemy, the worst car buying experience of my life
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Debugging/Smoke Bomb
I appreciate this team ever so much for helping me with my issue. I had a spider problem that was driving me crazy and they helped my inquiries and immediately the next day. Customer service was impeccable! This is not my home service dealer. I live far in West Miramar and my home dealership being AutoNation Pembroke Pines. Who can’t come close to the kindness and timely service I’ve encountered with this amazing team. I just so happen to be at a friends house this week and found them via Google and am so pleased with everything. Thank you to everyone i spoke to and help solving my problem.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wow! We're so pleased you had such a phenomenal experience at our dealership! Thank you for the kind words and amazing rating.
Excellent Service
I have been going to this dealership for over 20 years. I have always received excellent service from Service Advisor Levon Cox. Customer Service Manager, Rebecca Hussle, is excellent as well and even gave me gift cards for some local restaurants! Awesome service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave such an excellent review of our dealership. We're so happy Levon could provide such a wonderful experience!
Very easy very helpful very polite
They made the whole process very easy Junior was extremely informative great personality he made for a very comfortable purchase and the fincance officer was extremely polite and helpful
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for letting us know about the amazing service you received from Junior. We're so pleased you had such a memorable visit to our dealership!
Great deal, frustrating process to get promises made complet
Overall I feel I got a great deal. It was a frustrating process getting the promises made completed after the sale, it took two weeks and several trips because my calls were not returned. Poor communication between Sales and Service Departments. In the end, I got about 90% of what was promised and I do enjoy the vehicle!
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We're so thrilled you had such an excellent experience while at our dealership! Please let us know if there is anything we can do for you.
Maintenance
Staff was very helpful and professional in taking care of myself and my vehicle. I was offered water or coffee. Informed up front as to the service that was to be provided.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That's what we love to hear! Thanks for taking the time to share your experience.
Service appointment
Came in for an oil change. Rebecca Hussle was great to me. She fulfilled my needs. She was great and helped me out with everything I needed. I would recommend her all the time
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad Rebecca could provide such excellent service for you during your visit. Thank you for the 5 stars!
Service experience
Bought car from grieco Chevy Rebecca Hussle helped me with my service for for the running boards fir my truck. Love my truck great service and will be back. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so pleased Rebecca provided such a memorable experience for you! Please let us know if there is anything we can do for you.
Helps knowing someone
Levon has been my service writer for 20 years. I called him the other day and said my vehicles battery barely started and I’m on my way in to the dealer He had me in and out in about 45 minutes. New battery and back on the road.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so pleased Levon provided such a wonderful experience for you! Please let us know if there is anything we can help you with.
Warranty Service Work
Very friendly staff, a pleasure to work with. The warrantee work was on the drive train, and while it has only been a day, and I've only driven the vehicle less than 50 miles, it seems to be working as expected.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the amazing rating and review! We're so pleased you had such a pleasant experience while at our dealership.