Reviews
Write a reviewFriendly Customer Service
We purchased our daughter's first car. The buying experience was very courteous. The car was clean with a minor blemish that the owner gladly addressed. All of the employees were all professional and polite, which overall made the buying experience a good one.
Friendly Customer Service
We purchased our daughter's first car. The buying experience was very courteous. The car was clean with a minor blemish that the owner gladly addressed. All of the employees were all professional and polite, which overall made the buying experience a good one.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
GREAT EXPERIENCE
THEY MADE BUYING A CAR EASY AND WE WERE OUT THE DOOR QUICK. EVERYONE WAS FRIENDLY. HIGHLY RECOMMEND TO THOSE LOOKING TO BUY A VEHICLE.
GREAT EXPERIENCE
THEY MADE BUYING A CAR EASY AND WE WERE OUT THE DOOR QUICK. EVERYONE WAS FRIENDLY. HIGHLY RECOMMEND TO THOSE LOOKING TO BUY A VEHICLE.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dodge Charger Purchase
I just want to give a HUGE thanks to Donnell. Thanks so much for your great customer service and for ensuring that all of our needs were met for our purchase!!
Dodge Charger Purchase
I just want to give a HUGE thanks to Donnell. Thanks so much for your great customer service and for ensuring that all of our needs were met for our purchase!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service
They were very helpful in my search for a used car. They took the time to go over the buying process and to work within my budget.
Great service
They were very helpful in my search for a used car. They took the time to go over the buying process and to work within my budget.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very satisfied !
I have had several experiences shopping for a used car in the past. This one was completely different in a good way. I did not feel pressured by the sales man. Instead, Toni gave us all the information on several models, as we went back and forth between different cars. He was professionally casual and helpful in understanding information about additional insurance coverage. Overall our experience with this dealer was very positive, and I would recommend Used Cars of Frederick to anyone looking for a used car! Go Toni!
Very satisfied !
I have had several experiences shopping for a used car in the past. This one was completely different in a good way. I did not feel pressured by the sales man. Instead, Toni gave us all the information on several models, as we went back and forth between different cars. He was professionally casual and helpful in understanding information about additional insurance coverage. Overall our experience with this dealer was very positive, and I would recommend Used Cars of Frederick to anyone looking for a used car! Go Toni!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dissatisfied
It would be nice if they would send a response to emails as I inquired not once but twice an never got any sort of response. If you want to sell cars it would be nice to respond to a perspective buyer.
Dissatisfied
It would be nice if they would send a response to emails as I inquired not once but twice an never got any sort of response. If you want to sell cars it would be nice to respond to a perspective buyer.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase