Reviews
Many cars to choose from.
Many cars to choose from. Low pressure, helped me find the right deal on the right car! Thank you.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Jessi, Thank you for sharing your experience with us! We're happy to hear it went well working with Maalik and truly appreciate your feedback.
Very attentive service .
Very attentive service . The sales team was very helpful and gave me a few purchsing options .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to hear Maalik provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Maalik was nose and they offered to fix any issues the
Maalik was nose and they offered to fix any issues the car was having. I asked when was the last time the car had a tune up and the response was that it would have been done there but not really answering the question. The car needs a wheel alignment and they said they would do it but only did a tire rotation.. SMH but the car is a good car and I am happy with the car. I guess I will be taking it for the wheel alignment and see if it needs a tune uo
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience. If you would like to further discuss your visit, Christle, feel free to contact us at your convenience.
Very friendly and easy going.
Very friendly and easy going. Went to much time and effort to show us several options including the test drives!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Star Auto Mall 512!
Everyone was so awesome to talk too.
Everyone was so awesome to talk too. Very friendly and so helpful with getting you financed. I was so thankful for finding them. Ray who got me into my truck was amazing.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We are thrilled that Ray had the opportunity to provide you with great service. We thank you for choosing Star Auto Mall 512!
Chris was great to work with.
Chris was great to work with. I was able to test drive the car and take it to my personal garage to be looked over. There were some minor fixes that were completed in a timely manner. Overall was a great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
They lost the other set of keys and claimed they only had
They lost the other set of keys and claimed they only had one set which I know wasn’t true. Also they were suppose to give me a check for some money off since I fixed an issue with my car myself and I still haven’t received it.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
not coming back to your dealership cause they tried to
not coming back to your dealership cause they tried to make me buy something i never asked for and the service they offered to fix a problem said it would take 2 weeks to fix,they told me after i already signed and bought the car
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Xavier was amazing .
Xavier was amazing . He got me into the perfect vehicle ! My credit was a challenge , but he made it happen! I love my 2020 ford edge ! Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We are thrilled that Xavier had the opportunity to provide you with great service. We thank you for choosing Star Auto Mall 512!
You sold me a car with a check engine light on and then
You sold me a car with a check engine light on and then will not call me back to schedule an appointment for service. Lesson learned.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Providing a positive experience is our top priority, and we're sorry that we failed here. As I heard from our service department is that you came in and problem was resolved. You left the review same day the problem was addressed. Please reach out to our service department or to sales with any questions or concerns.