Reviews
I recently purchased 2008 lexus rx and my experience was
I recently purchased 2008 lexus rx and my experience was outstanding! I was greeted with friendly attitude and professionalism, I very grateful to Vito!
I recently purchased 2008 lexus rx and my experience was
I recently purchased 2008 lexus rx and my experience was outstanding! I was greeted with friendly attitude and professionalism, I very grateful to Vito!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The car was spotless and ready to go when I arrived, and
The car was spotless and ready to go when I arrived, and they even followed up a few days later to make sure everything was perfect. I highly recommend [Dealership Name] to anyone looking for a hassle-free car buying experience!
The car was spotless and ready to go when I arrived, and
The car was spotless and ready to go when I arrived, and they even followed up a few days later to make sure everything was perfect. I highly recommend [Dealership Name] to anyone looking for a hassle-free car buying experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Frederick Auto House is my go to used car dealership.
Frederick Auto House is my go to used car dealership. They are honest, reliable, and a bright light in such a dark and manipulative industry. I’ve bought more than one car from them and every time as a single woman by myself I have left feeling heard, appreciated, and able to buy my cars in less than one hour each time. 10/10 recommend Frederick Auto House!
Frederick Auto House is my go to used car dealership.
Frederick Auto House is my go to used car dealership. They are honest, reliable, and a bright light in such a dark and manipulative industry. I’ve bought more than one car from them and every time as a single woman by myself I have left feeling heard, appreciated, and able to buy my cars in less than one hour each time. 10/10 recommend Frederick Auto House!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I reached out to them but never heard back in a car I am
I reached out to them but never heard back in a car I am really interested in
I reached out to them but never heard back in a car I am
I reached out to them but never heard back in a car I am really interested in
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Marc, Our records show your inquiry came through Mon, Oct 14, 9:35 PM. 3 hours and 35 minutes after business hours. Our records also show that your inquiry was answered in an email form on Oct 15, 2024, 10:08 AM, 8 minutes into the next business day. Confirming the vehicle availability. Since there was no phone number listed, just your email address we had no other way to contact you. It is unfortunate that all cars. com email leads contain links, pictures and other important information related to the vehicle that sometimes email providers flags and drops your email into spam folder. Please check your spam folder and reconsider your feedback. Thank you!
Matt,Vito and Kobi are great people I have purchased 4
Matt,Vito and Kobi are great people I have purchased 4 cars from them over time frame of 7 years, have never had any issues, they are trust worthy if there are any problems within power train warranty they will fix!!! Awesome guys at Fredrick Auto House
Matt,Vito and Kobi are great people I have purchased 4
Matt,Vito and Kobi are great people I have purchased 4 cars from them over time frame of 7 years, have never had any issues, they are trust worthy if there are any problems within power train warranty they will fix!!! Awesome guys at Fredrick Auto House
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
amazing experience
I had a great experience buying a used car here! I was helped by Kobi, who was very helpful and nice. He didn’t make me feel pressured to buy or try to up sell me on things. Very respectful. I definitely recommend!
amazing experience
I had a great experience buying a used car here! I was helped by Kobi, who was very helpful and nice. He didn’t make me feel pressured to buy or try to up sell me on things. Very respectful. I definitely recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lost 10K!!
I am so angry and disappointed in my services here. I bought a used vehicle, and within 1 week it was leaking oil and other fluids. The warranty specifically made sure to state "doesn't cover leaks or engine issues" It's not just been a few months, and after it dying on me in over 4 places, getting into the shop and spending over 3k trying to fix it, I've been told that this dealership did a quick fix on this leak with sealant to get it sold, and now the engine is contaminated and fixing it isn't worth what the car is. I'm out 10k. I'm frustrated and I'll never buy from here again.
Lost 10K!!
I am so angry and disappointed in my services here. I bought a used vehicle, and within 1 week it was leaking oil and other fluids. The warranty specifically made sure to state "doesn't cover leaks or engine issues" It's not just been a few months, and after it dying on me in over 4 places, getting into the shop and spending over 3k trying to fix it, I've been told that this dealership did a quick fix on this leak with sealant to get it sold, and now the engine is contaminated and fixing it isn't worth what the car is. I'm out 10k. I'm frustrated and I'll never buy from here again.
- Customer service 3.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Honest and Fair.
The staff was very helpful throughout the process. I bought a car for my daughter there, and unfortunately within a couple of weeks there were problems with it. Vito and Matt were very responsive, taking the car back and making the necessary repairs without question or hassle. Very happy.
Honest and Fair.
The staff was very helpful throughout the process. I bought a car for my daughter there, and unfortunately within a couple of weeks there were problems with it. Vito and Matt were very responsive, taking the car back and making the necessary repairs without question or hassle. Very happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great customer service The dealership employees were
Great customer service The dealership employees were straight forward Very knowledgeable and honest I got what I paid for Even in this crazy used car market
Great customer service The dealership employees were
Great customer service The dealership employees were straight forward Very knowledgeable and honest I got what I paid for Even in this crazy used car market
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best purchase experience ever!
I've recently purchased a car from Frederick Auto House, this was by far the best experience I've had out of over dozen vehicle purchases. Matt was extremely friendly, helpful and transparent throughout the whole process and made it very easy. I can't thank him enough. I will recommend him and his team to all my friends, family and colleagues. 10/10
Best purchase experience ever!
I've recently purchased a car from Frederick Auto House, this was by far the best experience I've had out of over dozen vehicle purchases. Matt was extremely friendly, helpful and transparent throughout the whole process and made it very easy. I can't thank him enough. I will recommend him and his team to all my friends, family and colleagues. 10/10
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase