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Napleton Chevrolet Columbus

(98 reviews)
Visit Napleton Chevrolet Columbus
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–5:30pm
Tuesday 8:30am–6:00pm 7:00am–5:30pm
Wednesday 8:30am–6:00pm 7:00am–5:30pm
Thursday 8:30am–7:00pm 7:00am–5:30pm
Friday 8:30am–6:00pm 7:00am–5:30pm
Saturday 8:30am–4:00pm Closed
Sunday Closed Closed
New (920) 350-4467 (920) 350-4467
Used (920) 350-3605 (920) 350-3605
Service (920) 350-4441 (920) 350-4441

Reviews

(98 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Gary Bortz was very helpful. Highly Recommended

Bought a new 2022 Chevrolet Trailblazer RS online all the way from Colorado. Gary was very helpful and accommodating. I would definitely contact him for my new Chevrolet purchases in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Gary Bortz was excellent. Great experience.

Gary Bortz at Napleton Chevrolet was very knowledgeable and helpful. He explained the different options of the models of Equinox I was interested in. The purchase and delivery of our new Equinox was very easy. He explained how everything in our car works and encouraged us to call if we had any questions or problems with our new car. He is excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Pleasant and helpful service

Everyone is always very pleasant. Always helpful and eager to please. They make sure to check that their service was adequate and meets your expectations after they have provided the service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Chevy service

Service department is everything you would want in top notch service. They are very friendly, knowledgeable, and most interested in getting you on your way as quick as possible while having your vehicle serviced. I highly recommend them for anything you need in Chevy service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Best experience

Best Chevy dealer anywhere! Gary Bortz is the best salesman! He'll take good care of you. And the service department is top notch as well!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very Happy

I have been very happy with my service. Jared helped me with my rewards points that I did not know how to redeem. Micah is always helpful and friendly. I would highly recommend Napelton.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Highly recommend Napleton

I would purchase another vehicle from Napleton. I was never pressured and the service for oil change and tire rotation has been great. Got an appointment within a few days. They have a very nice waiting area and it took no time at all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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OEM Splash Guards

Recently bought a vehicle from Napleton Chevy. The Tahoe did not come with splash guards, so the dealer ordered the OEM splash guards which promptly arrived. Installation was a snap and completed within the hour. Service people, especially Micah, were most helpful in getting my rewards account to pay for the service even though I did not have the correct password with me. He worked with Chevrolet to get access to the funds for payment purposes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Basic oil changr

My 17 Chevy Silverado needed a oil change, was able to get right in no hassle or problem at all, whole service was great and 15 min I was on my way,I was treated exceptionally awesome, it was the way I want service to be treated

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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New Vehicle Purchase

After stopping at the dealership in February and finding out all 2021 Tahoes had been built out by the factory, and that they would not accept any new orders, I was disappointed that I would have to wait and order a 2022 model much later in the year. A couple months went by and it turned out a dealership in this same state had the model I was looking for. Though they had to make a dealer trade, Napleton worked the negotiation and was able to trade a totally different model vehicle for a brand new 2021 Tahoe; then they went up there and drove it back and I took title to a beautiful 2021 Midnight Blue Metallic Tahoe that my wife really wanted. I give them an A for going out and making this happen or we would have been waiting another 7 months or so. I highly recommend visiting Napleton in Columbus Wisconsin to meet some real nice and capable people if you are looking for a new Chevy... or Buick!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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